Sales Associate Customer Service
Resume:
ALFRED CARPENTER
Brooklyn, NY *1214
aduvzf@r.postjobfree.com
OBJECTIVE: A customer service professional utilizing acquired knowledge and experience, seeking an opportunity for professional growth and advancement.
PROFILE
• Developed and utilized well-defined retail selling skills, particularly “suggestion selling” techniques.
• Welcomed customers, identified their needs and preferences, provided courteous efficient attention in the locations, selection, and purchase of merchandise.
• Assisted customers with apparel selection and customer’s specialty orders.
• Maintained inventory records and updated the computer database.
• Networked to expand business and build client book of upscale through consistent follow-through and special promotional sales.
RELEVANT EXPERIENCE
• Motivated and reliable sales with comprehensive experience in various aspects of retail sales, cash management, purchasing, and merchandising.
• Industrious, with strong work ethic, accustomed to working in an environment where time management is a priority and multitasking/consistency is paramount.
• A highly organized, detail-oriented team player with clear, concise communication strengths enhanced by cordiality, good humor, and strong interpersonal skills.
• Extensive exposure to public and customer service requirements, always attentive to the importance of maintaining excellent customer satisfaction; furnished extensive post-sale customer follow-up to determine customer satisfaction and encourage future sales.
• Adept in setting and communication strategic direction that captures the energies of organization and encourages achievement of common goals, particularly higher sales, lower shrinkage, and loyal clientele with consistent repeat purchasing patterns.
• Keen powers of observation with a special talent for identifying customers’ needs and assessing priorities; confident decision-making with demonstrated abilities in satisfying customers on many different levels. WORK HISTORY
Doorman 32BJ 2016-2020
Upper East Side, New York, NY
Harry’s Shoes, Sales Associate 2011-2016
Upper East Side, New York, NY
ORVA, Sales Associate 2007-2009
Upper East Side, New York, NY
Salvatore Ferragamo, Sales Associate 6 years
5h Avenue, New York, NY
J.M. Weston, Sales Associate 3 years
Madison Avenue, New York, NY
EDUCATION
KINGSBOROUGH COMMUNITY COLLEGE
Associate of Applied Science Degree, Brooklyn, NY
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