Production Worker Customer Service
Resume:
TUUAGA
ILASA
***********@*****.***
Oceanside, CA 92057
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
PROFESSIONAL SUMMARY
Hardware Specialty - Sales Assistant
Oxeanside, CA • 02/2022 - 08/2022
Precision One Medical - Anodizing
Oceanside, CA • 10/2021 - 01/2022
BMZ LLZ - Production Worker
Carlsbad, CA • 03/2018 - 10/2020
Holiday Travel Of America - Account Manager
Carlsbad, CA • 11/2011 - 03/2018
Towizard Towing - Dispatcher
Oceanside, CA • 12/2008 - 06/2010
WORK HISTORY
Fielded customer questions to share information about products, availability and pricing.
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Located and resolved problems with team production and performance to maintain consistent quality levels.
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Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
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Analyzed equipment breakdowns using various troubleshooting methods.
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• Organized work to meet demanding production goals.
• Resolved issues quickly to maintain productivity goals. Inspected final products to assess compliance with quality standards and established tolerances.
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Contributed to annual revenue goals by selling new services and developing new accounts.
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Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
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Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
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Maintained updated and detailed records of calls in physical and electronic database.
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• Closely monitored dispatch board to triage and prioritize over 20 SKILLS
• Following Supervisor Instructions
Customer Service Process
Improvement
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• Credit and Debt Card Processing
• Answering Customer Questions
• Billing and Payment Processing
• Phone Answering
• Maintaining Clean Work Areas
• Daily Progress Notes
• Building Customized Solutions
Institute For Business And
Technology
Santa Clara, CA • 08/2003
Certificate : Accounting, Medical
Billing, And Coding
Maui High School
Kahului, HI • 06/1996
Diploma: General Studies
EDUCATION
Monterey Financial Services - Accounts Officer - Finance Oceano, CA • 11/2004 - 12/2010
daily calls.
Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
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Ordered supplies and allocated resources to personnel based on need.
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Prepared monthly reports for payment and account reconciliations and financial statements.
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Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
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Oversaw AP and AR functions for organization with over $Amount in annual revenue.
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