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Production Worker Customer Service

Location:
Oceanside, CA
Posted:
January 23, 2023

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Resume:

TUUAGA

ILASA

aduvxn@r.postjobfree.com

760-***-****

Oceanside, CA 92057

Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

PROFESSIONAL SUMMARY

Hardware Specialty - Sales Assistant

Oxeanside, CA • 02/2022 - 08/2022

Precision One Medical - Anodizing

Oceanside, CA • 10/2021 - 01/2022

BMZ LLZ - Production Worker

Carlsbad, CA • 03/2018 - 10/2020

Holiday Travel Of America - Account Manager

Carlsbad, CA • 11/2011 - 03/2018

Towizard Towing - Dispatcher

Oceanside, CA • 12/2008 - 06/2010

WORK HISTORY

Fielded customer questions to share information about products, availability and pricing.

Located and resolved problems with team production and performance to maintain consistent quality levels.

Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.

Analyzed equipment breakdowns using various troubleshooting methods.

• Organized work to meet demanding production goals.

• Resolved issues quickly to maintain productivity goals. Inspected final products to assess compliance with quality standards and established tolerances.

Contributed to annual revenue goals by selling new services and developing new accounts.

Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.

Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.

Maintained updated and detailed records of calls in physical and electronic database.

• Closely monitored dispatch board to triage and prioritize over 20 SKILLS

• Following Supervisor Instructions

Customer Service Process

Improvement

• Credit and Debt Card Processing

• Answering Customer Questions

• Billing and Payment Processing

• Phone Answering

• Maintaining Clean Work Areas

• Daily Progress Notes

• Building Customized Solutions

Institute For Business And

Technology

Santa Clara, CA • 08/2003

Certificate : Accounting, Medical

Billing, And Coding

Maui High School

Kahului, HI • 06/1996

Diploma: General Studies

EDUCATION

Monterey Financial Services - Accounts Officer - Finance Oceano, CA • 11/2004 - 12/2010

daily calls.

Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.

Ordered supplies and allocated resources to personnel based on need.

Prepared monthly reports for payment and account reconciliations and financial statements.

Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.

Oversaw AP and AR functions for organization with over $Amount in annual revenue.



Contact this candidate