Assistant Store Manager

Mіѐѕђљљђ RѢѠѠќ

** *********** *****, ****** ******, NEW YORK 11953 ■ H: 631-***-**** ■ aduvw9@r.postjobfree.com Goal-oriented Assistant Store Manager dedicated to high levels of customer satisfaction and meeting aggressive business goals. Motivated leader with strong organizational and prioritization abilities. 14 years of experience in fast-paced knowledge in retail sales and a reputation for exceeding performance benchmarks.

Active Listening Judgment and Decision Making

Customer and Personal Service Complex Problem Solving Administration and Management Time Management

Operation Monitoring Troubleshooting

Instructing Teamwork and social awareness

Planning and organization Multi-tasking

Assistant Store Manager, 10/2002 to Present

Home Depot – Patchogue, NY

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Instruct staff on how to handle difficult and complicated sales. Enforce safety, health, and security rules.

Establish and implement policies, goals, objectives, and procedures for their department. Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.

Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.

Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities. Professional Summary

Skills

Experience

Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA). Sales/Front End Manager, 10/2001 to 10/2006

Kmart – Middle Island, NY

Listen to and resolve customer complaints regarding services, products, or personnel. Monitor sales staff performance to ensure that goals are met. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

High School Diploma: Jun 2002

William Floyd High School - Mastic Beach, NY

Education

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