Customer Service Barista
Resume:
U.K.M
RIYAS
Head Barista/
Lead Barista
Contact Me
*********@*****.***
Ahamed Road
Ampara, Sainthamaruthu
,Srilanka
mohammed riyas
riyasukm
mohmmed riyas
Skills
coffee art & brewing
customer service &
communication
inventory & cost control
Summary
Highly motivated and focused barista with
over 8+ experiences in food and beverage
service industry. Specifically in coffee shop
environments. Experienced customer service
professional adept at utilizing knowledge of
both the coffee industry and customer service
industry to successfully manage operations
and create pleasing beverages. Accustomed to
adhering to company standards, and treating
all customers with kindness and hospitality.
An adaptive team player with a passion for
good coffee and satisfied customers.
Education
2004 - 2005 KM/ Malharus Shams High School
General Examination Of Ordinary Level
Islam. B (very good pass)
Lang.& Lit. B ( very good pass)
English. C ( Credit pass)
Sc.tech.
Mathematics. C (credit pass)
So.st.& history. C ( credit pass)
Art. C ( credit pass)
Agriculture C ( credit pass)
01-01-2005 - 31-03-
2005
Kandy Business School Diploma In
Microsoft Office
Basic computer knowledge
Operating system
Microsoft dos 6.22
Microsoft Windows 98/2000/xp
Computer applications packages
Microsoft office (word, Excel, P.p)
time & section
management
can work under
pressure
creativity
team management
problem solving
Languages
English, Arabic, Hindi,
Malayalam, Tamil
Interest
Music, Travelling
References
Mrs. Rijada immovic
Multi unit manager
Seazen group. Qatar
Mobile: +974*******
Internet & email
Experience
2022 - up to now Six Flav Kitchen & Bubble Bee Cafe Barista Trainer & Bar Supervisor
Train staffs according to our menu drinks
international recipes, inventory & create new
recipes
07/08/2017 -
12/04/2020
Hospitality Development Company (
Alison's Nelson's Chocolate Jar Qatar)
Head Barista/ Bar Supervisor
# Training staff according to the sequence of
service.
# Received orders from customers and relayed
them to barista.
#Prepared large batch hot & cold brew coffee
daily as well specially coffee &
tea drink by order.
#Quickly & accurately handled financial
transactions of all types
05/09/2016 -
09/062017
So- Jennie Cafe Paris. Qatar Cafe
Incharge & Senior Barista
#Make schedule for staff, handle the POS
system and cash.
#Completed daily inventory & ordering
Trained new employees in store policy &
procedures.
#Created customer coffee, cappuccino &
espresso orders.
01/05/2014 -
20/07/2016
Leila Restaurant & Cafe. Qatar Barista
& Cashier
#Make bar inventory and order items
according the bar stock.
#Completed customer orders with strict
adherence to coffee house recipes to
deliver consistent quality & optimize customer
satisfaction.
# Prepare end of day sales report.
13/01/2012 -
10/03/2014
Arabic Fanar for Trading & EST. KSA
Barista & Cashier
#Keep clean bar counter as per the health
municipality rules.
#Welcome customers prepared drinks as per
customer request.
#Handle point of sale system and cash.
07/09/2006 -
10/05/2008
Sea Breeze Restaurant & Guest Inn
Waiter
# welcome the customers guide them until
they sit in dinning area
# Take orders carefully with customers and
pass them to kitchen and bar area
# Clean and wipe cutleries and dining area
# make the perfect table setup
#Final check back to guest and pass out all
things from dinning area to Stewart area
Projects
2012 - up to now Oxford Youth Club.Srilanka Social Services
Through our youth club identify the poor and
orphanages in the society and collect their
details. We will provide assistance
U.K.M RIYAS
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