Sheila Rodriguez
Bronx, NY, *****
**********@*****.***
SKILLS
Active listening, multitasker, conflict resolution, data entry, bilingual-spanish, reservation, adaptability, attention to detail, ms office EXPERIENCE
CVS Health - Data Entry Clerk
March 2022 - December 2022
● Entering new and updated customer and account information
● Verify data by comparing data to the source document.
● Followed all company policies and procedures.
Delta Air Lines - Ticket/Gate Agent
May 2021 - March 2022
● Printed itineraries and tickets for passengers .
● Responded politely to passenger complaints regarding ticketing and baggage handling.
● Assisted with boarding and deplaning passengers. Delta Air Lines - Baggage Handler
December 2016 - May 2021
● Loaded and unloaded cargo and baggage to and from the aircraft.
● Marshaled aircraft into the assigned gate.
● Inspected the aircraft to ensure there were no damages. EDUCATION
International Culinary Center - Culinary Arts
August 2013 - January 2015