Sales Associate Customer Service

Onaji Crayton

** ****** *****, ******, **, ***** 781-***-**** aduvrr@r.postjobfree.com

SALES ASSOCIATE /CUSTOMER SERVICE

Core Competencies

Retail Sales and Customer Service

Inventory Management

Visual Merchandising

Energetic and Enthusiastic Professional

Tech Savvy and Fast Computing

Excellent Problem Solving and Analytical skills

Work Experience

Line cook/ Dishwasher

Ninety-Nine Restaurant and Pub Woburn, MA 2017 – 2018

Prepared food in a 200-seat restaurant with in-dept knowledge of food processing and safety

Multitasking: Ability to handle dozens of orders and maintain a sanitized cooking environment

Adhered to precise instructions of the head chef and all regulations

Demonstrated excellent time management by training new staff while completing all assigned tasks ahead of schedule

Reorganized and streamlined dishwashing station process expediting dish availability by 20% allowing customers to be serviced promptly which increased customer satisfaction rates by 30%

Sales Associate

Marshalls Burlington, MA 2015 - 2016

Provided high-quality customer service to optimize customer purchasing and payment process

Initiated inventory control measures to sustain stock levels, and helped to order new inventories

Educated customers on available product options to meet and exceed customer service experience

Investigated and resolved customer complaints or issues to strengthen store reputation and grow

customer retention

Welcome Representative/Special Events

Boston Public Schools (Office of Engagement) Boston, MA 2012 - 2014

Greeting parents and students

Assisted in building and breaking down structures for events; setting up

Ensuring all parents and students knew where to go for their scheduled events

Handed out welcome packets, pamphlets, name tags and acted as an information resource

Lead students during events keeping tabs on everyones well-being making sure we were where we needed to be doing what was needed for events

Camp Counselor

BCYF Vine Street Community Center Roxbury, MA 2013 - 2013

Greeting parents and campers every morning

Ability to properly communicate with adults and children alike

Assisted in designing and planning camp activities to be conducted for the children

Implemented the daily schedule, directed and supervised children in spontaneous/planned activities

Ensuring the rules and regulations of the camp were adhered to by all children during camping trips

and within the camp facilities.

Instructed the campers regarding outdoor activities such as rock climbing and swimming

Trained campers in outdoor activities and survival techniques

Assisted in selecting locations for safe and sound outdoor play and educational field trips, thus enhancing the campers’ enjoyment and learning experience

Education

Associates Degree, Middlesex Community College

High School diploma, TechBoston Academy, 2015

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