Scrum Master Care Advocate

ANGELA DANIEL

SCRUM MASTER

NEW YORK

(M) 347-***-**** (E) **********@*****.*** www.linkedin.com/in/angela-daniel-

A certified Scrum Master with over 4yrs experience expertise leading Scrum teams through all Agile ceremonies to meet key projects deliverables and over 10 years of healthcare industry experience. A Servant Leader with overwhelming enthusiasm leveraged to keep teams engaged and focused in rapidly evolving and dynamic environments. Adept at optimizing and developing teams through employment of velocity, capacity, and quality metrics. Thrives in fast-paced environments providing forward-thinking, innovation and professionalism always.

Professional Experience

Scrum Master/Business Analyst

TC Resource Technology Full-time England Feb 2019-present

Facilitate regular daily standup, product backlog, sprint planning, sprint review & sprint retrospective meetings.

Serve as a Servant Leader to mentor scrum team and ensure that everyone is focused on a sprint goal with an agile mind set.

Work with product owners and stakeholders to prioritize user stories, understand the delivery roadmap, and remove impediments.

Encourage effective communication and collaboration among all team members.

Ensure that the team understand the need for Product Backlogs items and find effective ways of forecasting long-term deliverables. Manage time effectively.

Inspect, adapt, and encourage scrum practices, improve transparency, and assist team with making right commitments through story selection, task definition.

Facilitate discussion and conflict resolution among cross-functional teams.

Identified project risks, initiated risk mitigation, and implemented risk reduction action plans.

Excellent written and verbal communication skills.

Strong knowledge of JIRA and confluence and other scrum applications.

Manage and update teams’ performance metrics such as burn down charts and burn up charts.

Health care Personnel/Health care Advocate

Office of People with developmental disabilities (OPWDD) May 2009-Jan 2019

Attend meeting with IT professionals, doctors, and all health care professionals.

Remove problems encountered at meetings and communicate them with management.

Administer medication to patients.

Electronic Health Record (EHR), documentation and excellent communication among health care professionals

Work closely with other healthcare professionals such as nurses, physicians, therapists, and IT professionals to provide patients with exceptional care.

Attend meetings between clients, management, and family members.

Ability to successfully work in a fast-paced and high-pressure environment.

A willingness to always maintain a professional demeanor and work closely with management.

Implementation of Insurance compliance rule and regulation

Ability to work with other employees to achieve various goals.

Skills

JIRA confluence, Azure DevOps

Business change management and continuous improvement

Full Software Development Lifecycle (SDLC)

Digital solutions delivery & product development

• Knowledge about tasks, backlogs tracking, burn up and burn down metrics and velocity etc.

Good knowledge of writing user stories using INVEST.

Knowledge sharing (community of practice)

Good knowledge of micro-soft skills (word, power-point, excel)

Planning and managing risks.

Month on month reduction in cycle time

Design thinking and continuous testing (Behavior Driven Development (BDD), Test Driven Development (TDD).

Education

Kean University

Bachelor of Science – BS

(Honor Society)

Union County College NJ

Associate in Science- AS

Professional Certifications/Training

Scrum Alliance

Certified Scrum Master (CSM®)

Agile software Development: Transforming your Organization (LinkedIn)

Software Development Life cycle (SDLC) (LinkedIn)

Characteristics of a Great Scrum Master (LinkedIn)

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