April **** - Present

**/**** - **/****

**/**** - **/****

Michael E Horner

**** ******* ** ** ******, ND 58554

701-***-**** • aduvpp@r.postjobfree.com

Objective

Very motivated 2022 Graduate from Dakota State University, Madison SD, Bachelors Degree in Computer Information Systems, Application Development and Full-time employee at Apple Inc. I am looking to transition careers from retail sales to a career focused in my education background in Software/Application Development. I would like an opportunity to grow professionally and technically in the field of technology development.

Key Qualifications

● 2022 Graduate Bachelors of Science Computer Info Systems: Application Development, Student of Dakota State University.

● Key technologies/programming languages learned from Dakota State University 2019-2022:

● Full Stack Development: C#/OOD, PhP, CSS, HTML, JavaScript, Database Management, .NET, React JS and mySQL

● SDLC Methodologies

● Apple Inc: Sales and Team Leading experience

● Technical troubleshooting of various hardware and OS through AppleCare, MacOs, iOs and related PC software.

Work Experience

Apple Inc. — Sales Manager (ASC)

Bismarck, ND

● Consult Best Buy regarding Apple business results including:

● Train sales staff around product features and demos

● Set up and lead in store team trainings

● Demonstrate Product to sales staff and in store customers

● Sales reporting and planning

● Lead multiple product launches in retail stores such as, iphone, Mac and ipad.

● Troubleshoot Hardware and Software related issues on various devices, iPad, Mac, iPhone and others.

Hibu — Business Development Rep

Bismarck, ND

● As a Business Development Representative I worked directly and indirectly with clients and their businesses. We worked together to find their best marketing strategies whether it may be in print or sell new products on digital, such as, websites and/or SEO and SEM search campaigns.

● Reach out to established accounts for renewal or additions to marketing services.

● Communicate with client and creative team to reach clients expectations.

● Cold Call and explore new account leads Achievements:

● Google Adwords Partner Certified

Verizon Wireless — Sales Consultant

Bismarck, ND

● As a Verizon Wireless Sales Consultant tending to customers needs with services, product questions and general billing issues were important parts of the position to master.

● Duties:

● Executing and Leading in sales initiatives.

08/2008 - 04/2013

Dec 2014

Aug 2019 - Dec 2022

Aug 2019 - Dec 2022

● Getting to know your customer and their needs, values and wants.

● Demonstrating the Product.

● Troubleshooting of various issues related to product and /or Service

● Access account data and make proper changes

● Sell and up sell new devices and accessories.

At&t Wireless — Sales Manager

Dickinson, ND

● My role as a Retail Store Manager at At & t encompassed all the different roles within the store. The store manager had to be flexible, knowledgeable and mastered at every position within that store.

● Duties:

● Front facing sales, working along side Sales Representatives.

● Troubleshooting of various issues related to product and /or Service

● Operational and inventory leadership.

● Training and product demonstration.

● Recruiting and Career Development.

● Achievements:

● During my tenure with At&t I earned the "Summit" Award for achieving top 2% in sales with the company.

● Small Business Sales Certificate

Education

Associate in Applied Science

Bismarck State College

● Business, Management, Marketing, and Related Support Services, Associate Degree Bachelors Of Science Degree

Dakota State University

● Computer Information Systems: Application Development, Bachelor's Degree Associate in Science

Dakota State University

● Computer Information Systems: Web Development Associate Degree References

● Available upon request.

Contact this candidate