John Christopher Monigold

*** ********* *****

Garland, Texas 75040

972-***-**** (c)

SKILLS SUMMARY:

Excellent interpersonal skills. Strong oral and written communications. Training, supervision, project management and life cycle development experience. MF Cobol, C, Oracle, Unix, PL/SQL, SQL, DG interactive Cobol, IBM Assembler, Basic, AOS/VS, DX10, Infos, CQCS, Powerbuilder, MS Office.

WORK HISTORY:

AT&T Mobility (formerly Cingular Wireless, Southwestern Bell Mobile Systems), Richardson, Texas, 1996-2018

Analyst, Senior Analyst, Technical Architect

Responsible for bill format (FBF), A/R and Billing software development and maintenance for the AT&T (Telegence) wireless customer care system. Support EMI combined bill processes and manage least privileged access to AT&T Mobility databases via the CSP-IDM (identity manager) tool.

Responsible for the A/R and Billing conversion of in-region, West, Midwest, Southeast and East Legacy (Baby Bell) systems to Telegence.

Black-Eyed Pea Restaurants, Dallas, Texas 1989-1996

Sr. Programmer/Project Manager

Supervised teams of one to three programmers. Performed analysis of existing business functions and requirements in preparation for the in-house development of multiple systems impacting payroll, personnel (HR), sales and marketing.

Designed, developed and maintained a cash concentration system that combined manual entry and automated deposit information from 220 restaurants providing for funding of accounts, ABA and bank account number maintenance and all standard CCD transactions. Created all user interfaces as well as editing, reporting and (GL) posting routines.

Designed, developed and maintained a risk management system that combined worker’s compensation, general liability and product liability data (magnetic tape and transmitted files) from five different insurance carriers into one integrated system. Created all user interfaces, designed the database tables and provided all editing and reporting features. The system included an interface that automatically generated accounts payable entries for medical and liability claims and routines for calculating benefit payments for use by the payroll department.

Designed, developed and maintained a recipe/menu costing system that combined raw product price and package information from vendors and distributors in 22 markets with recipe and menu item files to provide ideal food cost and menu mix reporting. Created all user interfaces, designed the database tables and provided all editing and reporting features.

Designed, developed and maintained the data conversion routines for the processing of polled sales, labor, personnel and product mix information from 6 different point-of-sale systems.

Provided documentation and training on the use of the above systems. Wrote performance evaluations and recommended compensation increase percentages for the programmers under my direction.

Unigate Restaurants, Dallas, Texas 1985-1989

Programmer/Analyst

Responsible for the conversion of Taco Bueno/Casa Bonita/Crystal’s Restaurants sales and payroll systems from a Boroughs mainframe environment to the TRIM system running on a DG/MV40.

Designed, developed and maintained a system enabling the tax department to electronically transfer funds for the purpose of paying sales, payroll and usage taxes in multiple states utilizing state specific codes and (ACH) addenda record formats.

Designed, developed and maintained a system to process employee labor information for the purpose of feeding the payroll system and providing for multiple job codes, labor distribution codes, tip accounting and daily/weekly overtime. Created all user interfaces, designed the database tables and provided all editing and reporting features.

Designed, developed and maintained a sales maintenance and reporting system combining proprietary input from major credit card processors with polled information and manually entered data. Created all user interfaces, designed the database tables and provided editing, reporting and (GL) posting routines for processing daily financial information for a 200+ unit restaurant chain.

Prufrock Restaurants, Dallas, Texas 1983-1985

Point-of-Sale Technician

Responsible for the hardware and software support for all Black-Eyed Pea units using Documentor POS equipment. Developed routines for extracting, modifying and updating employee files, price changes and tax tables. Trained managers and service personnel in the use and maintenance of the POS equipment.

EDUCATION:

Bachelor of Fine Arts

Major in Art Education, 1977

University of North Texas (formerly NTSU)

Denton, Texas

SPECIALIZED TRAINING:

Oracle, Cobol, C

PROFESSIONAL LICENSES:

All level teaching certificate for the State of Texas

Oracle Certified Professional

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