Service Representative Customer
Resume:
Pat Muto
Florence, KY *****
******@*****.***
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Pitney Bowes - West Chester, OH
Present
Responsibilities
Mailing industry standards consists of maintaining PB's machines these are Mass Mail Inserters. Daily function would be to repair, replace, and install equipment as needed for the daily operations Accomplishments
I have completed all training courses required by PB, I preform all schedules maintenance, such as inspection installation and basic up keep on a daily basis. I also maintain an inventory level with in the standard parts usage as needed.
Skills Used
I use all the skill set that is required of me, from mechanical, electrical, computer software and hardware skill sets, as well as soft skill sets all of which is done while dealing with the customer on an as needed basis face to face and by e-mail
Customer Service Representative
Pomeroy IT Solutions - Hebron, KY
September 1999 to May 2005
Responsibilities
I worked as a computer technician at an onsite at P&G down town Cincinnati Accomplishments
I held over 35 different certifications based on the type of computers or printers used at the facility Skills Used
Soft skills as well as mechanical skills repairing replacing or simply just installing any type of business needed device available at the time.
This was all done with in a business environment.
Education
Associate in Information Managment
Desigh Arts of Computer Science - Fairmont, WV
1996 to 1998
Skills
• machinist skills (4 years)
• Computer Skills (10+ years)
• machinical (10+ years)
• Organizational Skills (10+ years)
• Production Management (6 years)
• Computer Science
• Warehouse experience
• Reach truck
• Technical Support
• Computer Networking
Certifications and Licenses
A+ Certified
January 2026
TAC Certified
February 2026
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