Customer Service Assistant Manager
Resume:
ARLETTE PINEDA.docx
ARLETTE PINEDA
(970) – 793 - 9694
*******.********@*****.***
OBJECTIVE
I would make an excellent addition to your team. I have a good amount of customer service and teamwork skills. I always put 100% in all my work. I have a super bubbly, friendly, and uplifting attitude. I will always positively motivate my team to try and do our very best. I think I would be the perfect addition to your team.
EDUCATION —
EXPERIENCE
Northridge high school
(2020- current)
[November 2021- current]
[Host, busser, expo] [Ihop]
Customer service is my number one priority. I would not only greet and seat the guest. I would assist the servers with taking out drinks and food as well as take orders. I would pack and take to-go orders efficiently. I learned how to clean and bus tables to S.O.P. quickly and correctly.
KEY SKILLS —
COMMUNICATION
- Costumer service
- Communication
- P.O.S skills
- Money handling
- Problem solving
- Teamwork
- Leadership
- Hard working
- Food safety
- Food quality
- Consistently maintaining food standards
I communicate with the customers, so everyone is happy. I also must communicate with my co-workers to be able to do the job efficiently. As a team we decide each other’s tasks for that day and lend a hand when needed. It is important to always pay attention to everything even if it is not your designated duty. Communication is a constant and a must, without we could not get the job done.
LEADERSHIP
When I expo I am the leader of the food and the line. I pull and dress all the food correctly. I would call servers as needed and get the food out as quickly and presentable as possible. When I host, I am the leader in the front. I make sure guest needs are met and get people in and out of the restaurant with a smile.
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REFERENCES
Scott – Ihop General Manager 970-***-****
Janelle – Ihop Assistant Manager 970-***-****
Trystin – Ihop Manager (970)- 339-3334
Denisse – Character reference 970-***-****
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