Administrative Assistant Front Desk

TB

Florissant, MO ***** 314-***-****

*******@*******.***

TOREY BLUE

OBJECTIVE

An energetic and conscientious professional with leadership experience in business offices. Excellent organizational skills with attention to detail and a quick learner with the ability to apply new skills and knowledge. Well regarded for the ability to achieve results. Excellent at multi-tasking and able to relate to people on all levels.

SKILLS & ABILITIES

MS Office Suite Account Payable/Receiveables Confidentiality Accuracy and Attention to Detail HIPAA Dispute Resolutions

Visual Homes/Yardi Typing Proficiency Excellent Organizational Skills Teamwork Communication Skills SAP

Medical Manager Multi-phone lines Analytic Skills Problem-Solving Critical Thinking Management

EXPERIENCE

Inspection Specialist 11/2010 -Present Saint Louis Housing Authority

Schedule Annual, Initial, Tenant Complaints, & Quality Control inspections, Track Quality Control inspections to ensure that HUD requirement are met, Generate Abatement Notices & Release forms, Generate & send out HQS Unit Termination Notices, file Tenant Complaints and resolve tenant & owner complaints, provide relief & conduct criminal background checks for Asset Management, Provide relief for the Executive office, Draft legal documents for the Legal Department. Generated purchase orders & answered questions for the Procurement Department, Completed the HUD-2516 Contract & Subcontract Activity log each fiscal year, maintained files and accepted bid offers in the absence of the Procurement Manager for the Procurement Department, Processed Direct deposit forms for the Finance Department, Created and maintain a filing system for the Communication Department. Worked as relief for the front desk in the Section 8 Department which included greeting guest, answering the phone, paging caseworkers, sorting the mail. Process RFTA packets and handle problem RFTA packets. Scan Owner Information packets and returned mail as well as contact the Owners, in writing, if there is a forwarding address, Generate and send requests for Lease and HAP contract corrections to owners & Release HAP payments

Quality Control Supervisor 6/2008-10/2010 Acorn

Supervised staff of eight people, Delegated work assignments, Perform payroll functions, performed all HR functions including obtaining and retaining employees as well as dismissals

Administrative Assistant/Receptionist 2/2005-10/2007 Provident Counseling

Answers, screens, and direct telephone calls to the appropriate department, Typed Correspondence, Perform account receivable functions

Social Service Receptionist 4/2003-2/2005 Guardian Angel

Answers, screens, and direct telephone calls to the appropriate department, Typed Correspondence, Completed monthly activity reports for funding purposes for United Way, Scheduled appointments

EDUCATION

Masters of Management & Leadership 5/2019

Fontbonne University

Saint Louis, MO 63105

Bachelor of Art, Corporate Communications 5/2016

Fontbonne University

Saint Louis, MO 63105

Associates Degree, Paralegal Studies 9/2004

Patricia Stevens College

Saint Louis, MO 63103

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