Karen Carpenter

Summary

Employment History

Global Administrative Assistant

IBM through Manpower June 2013- January 2023

Managed clients

Produced meetings

Arranged travel (Hotels, Flights, Car Services)

Process expenses from travel

Arrange conference rooms

Handle calendar conflicts (other clients/admins)

Handle email inboxes

Claims Services Processor

Nationwide Insurance Co. November 1999- December 2010

Assisted claims adjusters balance their banks per region

Processed claim letters and forwarded them to adjusters

Help claim center with an overflow of storm calls

Enter in begging stages of storm calls

Office Manager

Housetop Home Improvement Inc. May 1995- November 1999

Answer phone calls

Schedule roof/ home improvement appointments

Process payroll

Accounts receivable/ accounts payable

Process monthly and yearly totals reports for the accountant

Process customer contracts

File contracts/receipts after completion of job

Education

Wake Forest Rolesville High school

High School Diploma