Angela Cianfaglione

Merchandiser

Orlando, FL ***22

aduvjc@r.postjobfree.com

+1-860-***-****

I have extended experience in customer service. Hoping to join a good company with hopes for advancements.

Authorized to work in the US for any employer

Work Experience

Merchandiser

Crossmark Merchandising - Plano, TX

May 2017 to June 2020

• Built and maintained fixtures and displays.

• Maintained good relationships with Managers and employees.

• Cut-ins and planograms read and executed.

Merchandise Associate

ATA Services - Pleasanton, CA

March 2010 to April 2017

• Merchandising strips and J-hook tools for retail product display and cross-marketing initiative.

• Fixture solutions, including back-to-back fixtures, produce fixtures, three-prong canopy fixtures, assembled cold case clips with eight-prong merchandising strips, and assembled stainless steel freezer door fixtures.

• Customize a program then implement it.

• Follow plan-o-gram.

• Take inventory.

• Download pictures to website.

Merchandiser

Mosaic Merchandising Company - Hartford, CT

September 1999 to April 2010

• Writing blog posts for company

• Monitoring movement and consider markdowns, promotions, price changes, clear outs etc

• Analyze market trends and customer trends on various products

• Solve customer complaint issues

Ticket Agent/Ramp Agent

American Eagle Airlines - Hartford, CT

May 1996 to April 1999

• Loaded and unloaded baggage onto plane and baggage area.

• Checked passenger's in for flights.

• Assisted passengers in changing flights.

Education

Certificate in Social services

Capital Community College - Hartford, CT

October 2019 to January 2020

Associate in Liberal Arts

Manchester Community College - Manchester, CT

September 1993 to June 1995

High school diploma or GED

Skills

• Retail sales (10+ years)

• Project management software

• Customer service (10+ years)

• Inventory control (10+ years)

• Case management

• Microsoft Word

• Microsoft Outlook

• Microsoft Project (6 years)

• Writing skills

• CPR (10+ years)

• Sales

• Load & unload (10+ years)

• SharePoint

• Merchandising

• Assembly

• Administrative experience (10+ years)

• Presentation skills

• Pricing (10+ years)

• Communication skills

• Phone etiquette

• Hospitality

• User Interface (UI)

Certifications and Licenses

CPR Certification

Present

Assessments

Work style: Reliability — Completed

August 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Completed

Customer service — Completed

August 2021

Identifying and resolving common customer issues

Full results: Completed

Scheduling — Completed

September 2020

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Completed

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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