Onboarding Manager Operations
Resume:
Contact
Education
Phone
aduvib@r.postjobfree.com
https://www.linkedin.com/in/tobeycourtney/
Courtney Tobey
E - C o m m e r c e O p e r a t i o n s M a n a g e r A passionate professional experienced in retail e-commerce management, strategic analysis, business technology systems, and leadership. Has demonstrated knowledge in new business development, problem solving, strategic decision making, logistics and fulfillment, marketing, sales, project management, and vendor relations with a focus on streamlining and implementing business processes.
Experience
E-Commerce Operations Manager – Responsible for creating and implementing all internal business processes for day-to-day operations that align with the organizations strategic goals. Train merchandising, production, accounts payable, site merch, and IT teams to understand vendor and product data flow. Supervise and manage the day-to-day tasks of a team of individuals to ensure product data meets compliance and is imported properly into internal and external systems. Collaborate with site merch, merchandising, and IT to ensure data is reflected properly on the site. Responsible for creating and maintaining purchase orders. Vendor Onboarding Manager - Facilitate and manage the collection of new vendor data and documentation, facilitate 3rd party EDI connections and training, outline vendor requirements and expectations, and manage the vendor product data production team. Provide clear and concise communication to vendors to establish and maintain a profitable partnership. Vendor Onboarding Manager - Facilitate and manage the collection of new vendor data and documentation, facilitate 3rd party EDI connections and training, outline vendor requirements and expectations, supervise the vendor product data production team, and manage vendor compliance. Vendor Relations Coordinator - Provide courteous and timely communication to vendors to establish and maintain a profitable partnership. Collaborate with account payables, merchandising, and logistics team to maintain timely payments to the vendors. Manage and troubleshoot vendor EDI connections with third-party inventory management technology systems. Review product data to ensure all fields meet compliance.
Strategic Business Process Management - Evaluate, create, execute, and monitor business processes to increase efficiency. Ensure that the business processes are consistent with the organization’s strategic goals. Implement new standardized business operations across several brands within Retail E-Commerce Ventures.
Technology Consultant - Facilitate the enhancement of internal systems by communicating with IT to solve organizational problems and drive increased efficiency and reporting Dropship Buyer - Responsible for new business development to select vendors that will drive revenue, meet dropship technical requirements, and provide goods that fit the consumers purchase trends. Vendor Onboarding Specialist - Facilitate and manage the collection of new vendor data and documentation, facilitate 3rd party EDI connections and training, outline vendor requirements and expectations, supervise the vendor product data production team, and manage vendor compliance. Logistics & Fulfillment Supervisor - Supervise the daily operations of logistics team. Manage the communication with the 3PL and dropship vendors to meet SLA's, troubleshoot EDI connections, manage purchase orders and audit inventory.
Technology Consultant - Facilitate the enhancement of internal systems, communicate with IT to solve organizational problems, and drive increased efficiency and reporting. Marketing - Assist with the creation of email promotions and selection of products. E-Commerce Operations Manager
Vendor Relations Coordinator
Dropship & Logistics Supervisor
February 2022 - Present
October 2021 - February 2022
December 2020 - February 2022
BrandX
Pier1 Imports - Retail E-Commerce Ventures
Steinmart Online Inc. - Retail E-Commerce Ventures 917-***-****
Deborah Daly
Phone:
Women's Buyer, BrandX
aduvib@r.postjobfree.com
Kimberly Curtis
Phone:
Email :
President, Steinmart Online
Reference
Arizona State University
Business Communication
2013
Leadership
Strategic Business
Operation Analysis
Business Technology Systems
Problem Solving
Detail Oriented
Team Management
Expertise
ERP Systems
Multi-Tasking
Shopify/BigCommerce
Building and Maintaining
Relationships
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