Data Entry Fpl
Resume:
Jessica Berrios
*******************@*****.***
Fully Bilingual Spanish and English. Highly motivated individual with demonstrated level of competence in decisions-making and risk management. Posses over 10 years of professional experience in Administration management and customer service coordinator Superior problem solving, Continuous improvements in the communication between logistics, supply chain and demand management.
Skills
•Communication skills
•Proficient in outlook
•Quickbooks
•Microsoft Excel experience
•Outgoing person
•Works well with others
•Highly dependable
•Very punctual
•Excellent attention to detail
•Self motivated
•Quick learner
Experiences
KW Property Management and Consulting
12/2017-08/2021
Accounts Payable
Responsibilities:
•Answering incoming and Outgoing calls
•Emailing Property Managers and Accountants.
•Contacting Utility Vendors to receive missing Invoices.
•Process credits and adjust invoices as needed.
•Maintain vendor files organized and sorted properly.
•Involve with end of the month reports.
•Resolving Discrepancies promptly.
•Run bank balance for different properties.
•Making Payments for the properties utility’s
•Organize the Master Log Spreadsheet for the properties we manage
•Vendor Websites-Enrolling Accounts on Automatic Payments (ACH)
•Organizing Utility worksheets in excel for all the properties
•Provide administrative support to upper management with special projects.
•Indexing over 2000 utility invoices before the end of the month
•Setting all utility invoice up on ACH
•Contacting the vendors such as Water, FPL, Gas & Waste & other vendors to have them transferred over to us & update all information needed
•Worked with system Nexus & Jenark
Kw Property Management and Consulting- 09/2017- 12/2018
Customer service coordinator
Responsibilities:
•Receiving incoming and outgoing mails.
•Organizing office parties.
•Ordering Supplies for the company.
•Mailing distributions, typing letters, filing and performing data entry.
•Sending email blasts.
•Scheduling/preparing meetings for partners.
•Managed the reception area including greeting visitors and responding to telephone and in-person request for information.
•Scheduling appointments for clients and creating a cohesive daily schedule for the office.
•General office duties include phone, fax, email, daily correspondence and keeping supplies stocked.
•Worked closely with purchasing to confirm materials were ordered to accommodate production schedule.
Marksman Security- 4/2016-09/2017
Receptionist
Responsibilities:
•Working in front desk area.
•Assisting residents and guests with any situation.
•Answering phone calls and completing them at my best.
•Greeting and always with a smile when they walk in the building.
•Fast paced and very attentive work environment
•Logging in visitors into KWIC system.
•Responding to residents’ emails daily
•Scheduling daily move in/out and deliveries.
LogistiCare Solutions- Call Center - 6/2015-1/2016
Customer Services Representative
Responsibilities:
•Obtained costumer information such as First and Last Name, Date of birth.
•Complete reservation for doctor’s appointments for the member.
•Resolve any complaints member will not give if member did not get to appointment on time.
•Getting in contact with driver to make sure he was on his way for the member and calming the member down so there was no need for a supervisor call.
•Need to be multitask and know how to take over any call with no problems.
•Having the patients required to deal with member that have a high level of temper.
Mizner Place at Weston Town Center- Hotel - 4/2012-3/2015
Supervisor/ Dispatcher
Responsibilities:
•Calling costumers to make sure they are happy with the job done in their unit and make sure the costumer does not need anything else and is 100% satisfied with our job.
•Dispatcher- making sure that the housekeepers got there scheduled and work for the day,
•Greeting costumers every morning and afternoon,
•Handling difficult situations, showing respect because costumer is always right.
•Receiving phone calls with complaints and handling them myself,
•Supervisor- doing scheduling for the employees, making sure everything is up to date, filing paperes.
EDUCATION:
Ebenezer Christian Academy- 6/2012-6-2015
High School Diploma
Contact this candidate