Indianapolis, IN *****
*********@*****.***
Tamika Liebig
Experience
September 2013 to Present
Assistant Store Manager Lowes
May 2014 to March 2017
Assistant Store Manager JCPenney
November 2004 to May 2014
Assistant Store Manager Best Buy
Assistant Manager Areas of Responcibilities:
Drove installed specialty sales by analyzing company plans and goal set with the sales team sales per hour
Created sales lead events with attention to company installed sales offer to customers
Drove credit sales by goal setting and associate recognition
Maintained merchandising and freight flow
Handles customer service concerns while making smart business decisions for the customer and company and maintained open communications with vendors to resolve issues
Prepares and edited weekly staff schedules and adapted to payroll standards and needs
Maintained staffing by recruiting, managing hiring fairs, hiring and training staff an implementation of recognition programs
Implemented and trained company guidelines for clean and safe work environment for associates and customer
Key Achievements:
Lowes: I coached and developed 2 of the top 10 sales associates in the region with over 2.6 million in individual sales and high credit card activations
I created a no questions asked food pantry for associates in need.
JCPenney: I implemented the introduction of appliance sale to the company
I implemented and coordinated, and hosted a community fashion show with focus on local teenagers and children.
Best Buy: Member of W.O.L.F. (Women of leadership forum) Focus on recruiting women of the community to W.O.L.F. membership with the focus of a better understanding on how to provide technology tailored to local women and their skill sets
I headed fund raising events, built teams of volunteers to create care packages, solicited donations an participated in community projects for Relay for Life (cancer research), Ronald McDonald House, and Coburn Place (shelter for abused women and children
References
[Available upon request.]
Customer Service oriented retail manager with 29 years of experience, In previous roles I have exceed sales forecast and maintained quarterly and 1/2 year bonus through sales and controllables, I have an innate ability to relate to associates and foster a pseudo family environment. I use these skills to develop a winning team