Customer Service
Resume:
Tracy Arrendale
**********@*******.***
Profile
Innovative, dedicated professional with over 30 years of broad-based experience in a variety of different occupations and work environments. Proven expertise in customer service, multi-tasking, communication skills, and problem solving. Adept at identifying customer needs and initiating solutions. Proven ability to express thoughts clearly and simply through excellent verbal and written communication. Recognized for enthusiasm in motivating and training people. Career Highlights
● Proficient at developing and implementing a paddle plan for safety
● Managed and facilitated a positive work environment while supervising a diverse team
● Developed positive relationships with vendors and drivers for efficient receiving practices
● Opened and operated a successful startup business with $1m + sales in the first year
● Increased catering clientele and sales over 300% within two years
● Provided front and back of the house communications to ensure smooth operations
● Successfully trained and certified dozens of novice and advanced scuba divers Professional Experience
● Planned, taught and guided paddleboard tours in and around North and Central Florida
● Managed produce team; maintained schedules, orders, inventory, profit and loss statements
● Received grocery orders, warehouse returns, special item orders and inventory
● Started and managed restaurant, POS install, hiring, inventory, food / liquor orders and catering
● Oversaw, organized and implemented food and delivery services for off site catering
● Provided support to case management team and their patients
● Greeted, seated and served guests in a fast-paced, upscale dining environment
● Provided safe diver training skills and certifications in open water environments Work History
Paddletales LLC Owner/Operator SUP Tour Guide 06/20 - Present Publix Supermarkets Assistant Produce Manager 07/08 – 04/20 Twisted SIsters Restaurant Owner/Operator 08/04 – 04/08 Angie's Subs Catering Manager 06/99 – 11/03
St, Lukes Hospital Administrative Assistant 02/97– 10/03 Ragtime Tavern Server 08/94 – 12/96
NAUI/PADI Scuba Diving Instructor 11/91– 06/94
Education
Brevard Community College AA - Associate of Arts 1991
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