Sales Associate Customer Service

Angel Rivera 312-***-**** / 954-***-****

Fort Lauderdale FL 33314 ******@*****.***

Objective: Management, To contribute to success of the business and grow along with it.

Work Experience Qualifications:

Presently Employed with 7 Eleven Store Manager US1/Biscayne Fl 2019-Present

Daily Store operations, leadership, increased sales, delivered excellent customer service, addressed resolved customer inquiries. Scheduled, payroll control, inventory management, recruited, trained, supervised, developed, and mentored associates.

Ross Dress for Less, Davie, FL 2017-2019

Store Operation Manager: Responsible driving sales, promote outstanding customer service, lead loss prevention team, Executed Ross best business Practices. Responsibilities: hiring, coaching, development, expense control, scheduling, communication, managed diverse workforce ninety-two plus employees; including supervisors and key carriers. implement shrink control, merchandising, stockroom performance.

HH Gregg, Aventura, FL 2015-2017

Manager, sustained high level of customer satisfaction, drive profitable sales, developed sales associate performance and skills. Assured proper merchandising and displays. Sustained standards thru out the store. Expense control, hired, scheduled, shrink control, PNL

Advance Auto Chicago, IL 2014- 2015

General Manager, Sales, growing business accounts, customer service, coaching, hiring, training, Payroll, receiving, warehouse stock room maintenance, merchandising, District support, lost prevention and PNL

Military Service: United States Marines, Sergeant, Honorable Discharge, Persian Gulf War Veteran 1988-97 Skills: Leadership, Administrative, Service, Support, problem solving, mentor.

Educational Achievements:

Northeastern IL University: Bachelor Arts & Science Chicago, IL December 2013

Broward College: Associate Business Management, FL December 2010

Broward College: Certificate: Business Management Davie, FL August 2008

Broward College: Certificate: Accounting Applications Davie, FL December 2007

Information Technical Institute: A+ Certification Chicago, IL October 2001

Summary of Qualifications and Skills Bilingual, Customer Service, Sales, Supervisory Experience, Problem Solving, Results Driven, Hiring, Team Builder, Coaching, Quality Control, Process Oriented, Planning, Organizing, Payroll, Scheduling, Merchandising, Budgeting, Expense Control, Shrink Control, Proficiency in Microsoft Word, Excel, Windows 95, 98, XP, Power Point and Internet.