Layal
Zebian
Email aduv16@r.postjobfree.com
Address Dubai -- Queue Point M17
Phone +971-**-***-****
Work experience
Noon.com
Customer Support Representative
Dubai
Jun 2021 / Dec 2021
Centre De Diagnostic Medical
Laboratory Technician
Lebanon -- Bakaata
Oct 2020 / Apr 2021
Private Teaching Center
Biology/Chemistry Teacher
Lebanon -- Aley
Jan 2020 / Aug 2020
FM Worlds
Skin Care and Cosmetics Specialist
Lebanon
Feb 2018 / Feb 2020
Tupperware
Sales
Lebanon -- Hazmieh
Feb 2016 / Jan 2018
1. Troubleshooting customer problems.
2. Ensure customer satisfaction and provide professional customer support. 3. Provide customer with the relevant correct information of the products. 4. Process money refunds and products returns
1. Designing and executing laboratory testing according to standard procedures. 2. Prepare clients reports with lab test results and interpretation for review by seniors.
3. Compose, review, and follow up on external communications with clients and suppliers as related to work activities
1. Preparing lesson plans, tests, and assignments. 2. Supervising students during tests and experiments. 3. Teaching students from different backgrounds, with varying attitudes and interests.
1. Demonstrate proper use of makeup and skin care products. 2. Cross-sell beauty products, when appropriate (e.g., serums, Skin/hair care products).
3. Ensure proper presentation of products on shelves 4. Explain to customers how to use products they’re interested in buying 1. Achieving sales in line with your agreed personal states targets. 2. Being an excellent communicator, friendly, personable, and approachable. 3. Preparing pipeline and potential customer data
Education
Lebanese University
Bachelor of Science in Biochemistry
Lebanon -- Beirut
2020
1. Develop practical skills through laboratory courses utilizing state of the art equipment and internship training.
2. Gaining strong skills, having the opportunity to become involved in biochemistry research.
3. Demonstrate knowledge of major concepts, theoretical principles and experimental
findings in chemistry, biochemistry, and biology.
4. Solve practical and theoretical problems in biochemistry and demonstrate critical thinking.
Skills:
MS Office, Online Bioinformatical Research
Languages:
Arabic, English, French, Turkish