Sales Service Customer

MUHAMMAD TARIQ EHSAN Cell # ****-331-***-****

**************@*****.***

PERSONAL PROFILE.

I am a professional having more than 25 years of multi-dimensional fields experience. Ten years of Dubai experience in Insurance and Banking sector and more than ten years experience in Retail Sales in Pakistan.

SKILLS.

Work under pressure to meet strict deadlines, team player, work in complex projects, prioritize the assignments, supervise a diversified team, conflict resolving, self-motivated.

HONOURS & ACHIEVEMENTS.

DUNIA:

Qualified for the fame “Iron Clad Club” membership in October 2012.

ALICO:

Qualified for ACP award in the years 2006 and 2007 while working with ALICO by achieving 36 Life

and 49 P.A policies in the first year and 41 Life and 57 P.A policies in second year with the premium

of $ 79600 and $ 88000 respectively.

BATA:

Qualified for the fame “Store Manager of The Month” thrice from which twice I was Top Performer of the contry’s 187 outlets by scoring 268% and 257% business against targets, approx. 300% against last year.

EDUCATION.

Graduation. Bahauddin Zikiria University. Multan. Pakistan. (1991)

Computer. Complete knowledge of Operating System, DOS and Windows. Application Software, MS Office and Internet.

PERSONAL DATA.

Date of Birth: July 2nd, 1969.

Nationality: Pakistani.

Religion: Islam.

Marital Status: Married.

Languages known: English, Urdu, Punjabi.

Driving License: Have valid Pakistani & UAE Driving License.

UAE Vintage: Feb 2005 till Dec 2008

Dec 2011 till Mar 2018

EXPERIENCE.

1.May 2019 till todate. Jubilee Family Takaful. Karachi, Pakistan.

Position: Assistant Branch Manager.

Recruit sales people to the industry, train them and help them succeed.

Responsible for ensuring target achievement through the team.

To achieve the business objectives and targets through proactive relationship & sales management.

Responsible for ensuring target achievement through the team.

To enable sales team to promote and secure sales of Jubilee Family Takaful products to their customers by providing real-time product, marketing and technical support before, after or during the sales.

Conduct weekly business planning/review meetings.

Directly reporting to Senior Branch Manager.

Prospecting through referrals.

Approaching professionally to get appointment.

Establishing financial needs of the clients and providing them qualified solution for their needs.

Provide after sales service to keep clients satisfied.

Dealing in long term and short term investment plans.

2.Sep 2018 till Nov 2018. NBP Funds. Karachi, Pakistan.

Position: Sales Manager.

Supervised currency and accuracy of asset management documents and records.

Maintained and updated all documents and records on a regular basis.

Executed marketing initiatives in coordination with corporate marketing teams.

Wide breadth of experience in resolving business issues through technical solutions.

Superior financial services expertise.

Carried out basic financial transactions in managing company funds and developing understanding of corporate finance.

Conducted research regarding investment prospects to provide to financial department and apply to financial transactions.

Worked alongside corporate financial officer and rest of financial department to observe and learn investment practices.

Developed strategies for optimization of finances within company and mitigation of any risks that were identified.

Identify ways to grow the primary fund and protect its security more effectively.

Use fund by investing and allocating monies as directed by executive management and as position sees fit.

Exceptional abilities in asset reporting management and tools.

Strong abilities in developing internal procedures and policies.

Outstanding skill in achieving business plan financial and operational goals.

3.May 2018 till Sep 2018. Jubilee Life Insurance.

Karachi, Pakistan.

Position: Team Leader- Banccassurance (HBL.)

To achieve the business objectives and targets for the assigned partners/locations through proactive relationship & sales management.

Responsible for ensuring target achievement through the assigned partner/geographies.

To enable partner sales staff to promote and secure sales of Jubilee Life products to their customers by providing real-time product, marketing and technical support before, after or during the sales.

To identify the execution gaps in selling Life Insurance through the partner teams and work with the JLI sales hierarchy to ensure filling of the gaps for a more efficient & effective sales execution.

To maintain relations with the partner’s & JLI’s team and coach them to sell Jubilee Life products. Resolve queries product and sales related queries.

4.Oct 2016 till Mar 2018. Standard Chartered Bank. Dubai, UAE.

Position: Business Development Executive. (Employee Banking.)

Relationship Management Consumer Loans (Personal Loans, Credit Cards & CASA.)

Understanding the future perspective of the company and developing strategies for growth accordingly.

Research and analyze the market to find out better business opportunities.

Continuous growth and development of the business through fresh applications and retention of customers with intent of maximizing the sales potential.

Maintaining continuous client relationships through client follow-up and responding to their queries.

Maintain a network of contacts that will support the work and contribute towards the communications planning and delivery.

Contacting clients regarding the products and developing quotes and proposals. Negotiating by phone, email and through personal visits to their offices.

5.Jan 2016 till July 2016. Commercial Bank International. Dubai, UAE.

Position: Sales Officer. (Consumer Finance.)

Relationship Management Consumer Loans (Personal Loans & Credit Cards.)

Continuous growth and development of the business through fresh applications and retention of customers with intent of maximizing the sales potential.

Working with colleagues, help in the development.

Works towards development of existing and new services that increase value to investors and increase the number of opportunities for investment.

Make appointment by calling on approved list of companies and make strong relationship with HR, stay in touch with them and provide them best aftersales service.

6.Dec 2011 till Nov 2015. Dunia Finance.

Dubai. UAE.

Position: Relationship Officer. (Consumer Finance.)

Relationship Management Consumer Loans (Personal Loans, Auto Loans, Credit Cards, Labour Guarantees and WPS.)

Negotiating mutually profitable business plans with clients.

Being a central point of information for business relationship, Identifying, Acquiring, Developing and Maintaining customer relationship.

Continuous growth and development of the business through fresh applications and retention of customers with intent of maximizing the sales potential.

Visits Government, Semi-Government and Multinational Companies as well as salaried individuals and delivering excellent customer service.

Maintaining up to date knowledge of competitor activity, products and services.

7.Dec 2008 till Dec 2011. Efu Life Assurance Company.

Karachi. Pakistan.

Position: Unit Manager.

Recruit sales people to the industry, train them and help them succeed.

Conduct weekly business planning/review meetings.

Directly reporting to Senior Branch Manager.

Prospecting through referrals.

Approaching professionally to get appointment.

Establishing financial needs of the clients and providing them qualified solution for their needs.

Provide after sales service to keep clients satisfied.

Dealing in long term and short term investment plans.

Traveled in various parts of the country to get the business.

8.Feb 2005 till Nov 2008. American Life Insurance Company.

(Alico AIG) Dubai. UAE.

Position: Consultant.

Prospecting through referrals.

Approaching professionally to get appointment.

Establishing financial needs of the clients and providing them qualified solution for their needs.

Provide after sales service to keep clients satisfied.

Dealing in long term and short term investment plans.

Dealing with corporate clients to provide Group Life and Group Medical Insurance Plans.

Participate in weekly business planning/review meetings.

Help Unit Manager in recruiting sales people and provide them initial training.

9.Sep 1994 till Dec 2004. Bata Pakistan Ltd.

(World’s largest shoe manufacturers and sellers, Since 1894, serves nearly one million customers everyday around the globe.)

Position: Outlet/Operation Manager.

Supervising all administration tasks.

Posted in different cities of the country.

Supervising the team of 8 to 16 people.

Have to check the performance of sales staff.

Responsible of all received, dispatched merchandise.

Have to take inventory of stock kept in shop.

Responsible of the daily sale, cash and have to remit the same in Company’s account.

Reference. Reference can be furbished on demand.

Contact this candidate