Sales Associate Customer Service
Resume:
Madison Mathwich
Bowmanville, ON
******.********@*******.***
To gain purposeful employment within the hospital nursing environment while providing ethical and high-quality care to both clients and their families. Seeking opportunities to further enhance skills and abilities that include establishment and maintenance of therapeutic relationships with clients, clinical skills, team building and leadership.
Work Experience
RPN
Lakeridge Health - Port Perry, ON
January 2020 to Present
• Supervised and assessed vital changes in patients and conditions by monitoring vital signs, symptoms, and test results.
• Reviewed physical needs, evaluated patient needs, administered medications and perform nursing procedures as ordered.
• Created and maintained an atmosphere of warmth and personal interest, as well as a calm environment throughout the unit.
• Collaborated with the health care team of a Physician, RN, Pharmacist, Social Worker, and Spiritual Care Advisor to ensure the best care for end of life.
• Participated in inter-disciplinary nursing team meetings to improve policies and procedures and to ensure adherence to safety procedures.
• Ability to perform appropriately in emergency situations
• Proven good attendance record with capabilities of maintaining this same standard PERSONAL SUPPORT WORKER / WELLNESS NURSE
BOWMANVILLE CREEK
July 2019 to March 2020
• Provide Safe and efficient personal care to clients with compassion within their home
• Follows patient care plans and charts for patients accordingly
• Performs and records vitals such as temperature, pulse, blood pressure and peripheral capillary oxygen saturation
• Accurately applied critical thinking and preformed physical assessments of clients in distress.
• Diligently practice excellent hand hygiene and sterile techniques to avoid infection or spread of contagious disease
• Administers medication safely and effectively using the 8 rights
• Examined and addressed skin tears, lacerations, pressure ulcers, hematomas and other physical symptoms in need of further attention, while also performing routine wound care on select residents as per care plan
SALES ASSOCIATE
ADDITION ELLE OSHAWA
November 2016 to October 2019
• Employ extensive customer service and problem-solving skills, coupled with cash management skills, to handle transactions efficiently and encourage CRM loyalty memberships
• Strong Communication and organizational skills
• Execute visual merchandising initiatives with passion and ease
• Identify areas of potential loss and maintain store cleanliness throughout each shift
• Maintains a professional and productive work environment collaborating within a tea PERSONAL SUPPORT WORKER
STRATHAVEN NURSING HOME
February 2019 to September 2019
• Assists with feeding, mobility, grooming, and incontinence care of Dementia and Alzheimer's clients
• Assists and promotes independence in activities of daily living while incorporating ROM exercises
• Collaborated with a health care team of 3 other personal support workers and a registered practical nurse on the unit, ensuring optimal quality of life for each resident by the delivery of individualized care
• Experience with palliative care clients and meeting their comfort needs
• Reports changes in conditions of clients to charge nurse, health care team and family members and documents these changes.
PN Student
CONSOLIDATION - LAKERIDGE HEALTH - Port Perry, ON
May 2019 to July 2019
• Provided safe and competent care within a medical unit to patients with a variety of complex diagnoses and comorbidities while effectively caring for a full patient load independently
• Successfully preformed a variety of skills; catheter insertion/removal, medications, wound dressings, IV start, IV monitoring and assessing, blood glucose monitoring, etc.
• Administered IV fluids and medications including antibiotics and narcotics and monitored results looking for potential side effects, adverse reactions and pain. Made clinical decisions to administer PRN's.
• Worked within an interprofessional setting and provided insight from client care that changed course of care and lead to improved health outcomes.
• Verified and transcribed patient orders as well as documented all patient care in a timely manner. Education
Botox & Filler Certificate in Cosmetic Injections
Ontario Medical Aesthetics Training - Lindsay, ON
June 2021 to July 2021
Diploma in Practical Nursing
DURHAM COLLEGE - Oshawa, ON
September 2017 to July 2019
Certificate in General Arts and Science
DURHAM COLLEGE - Oshawa, ON
September 2016 to April 2017
DCS / DEC
Skills
• Committed to quality health care and performing duties within the scope of practice of the College of Nurses of Ontario
• Proven communication and interpersonal skills to effectively interact with patients, family members, colleagues and physicians.
• Effective organization, prioritization, problem-solving and teaching skills
• Solid computer skills with MS Word, EPIC and Meditech
• Current medication certificate and detailed medication administration skill
• Exceptional bedside manner and detailed physical assessments
• Knowledge and skill in wound care
• Time management
• Word processing
Certifications and Licenses
BCLS - HCP
August 2020 to August 2023
LPN/RPN
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