Data Entry Front Desk
Resume:
Ivory Wiggins ***** E Arizona Ave
Aurora CO *****
aduuxh@r.postjobfree.com
EXPERIENCE
Motili, Denver CO — Quote Approval Agent
Nov. 2017 - Sep. 2018
I was doing quotes for HVAC
● Working closely with Contractors and Homeowners
● I would enter pricing & send accurate quote to Homeowner & Technician
● Troubleshooting to dispatch the correct tech,
● Follow Ups
Record Keeping
Johnson Controls, Aurora CO — ISSR
June 2019 - August 2020
Working at Johnson Controls I was responsible for Government contract renewal as well as dispatching technicians when the customer makes an order for maintenance.
● Contract Reconstruction for Renewal
● Dispatch Technicians
● Kept communication with Government o ce for each district
● Heavy Data entry. All contracts have to be very specific or they are not legal.
● Make Copies for myself and the customer.
UCHEALTH, Aurora CO
October 2020 - September 2021
Working at UCHealth I started in their call center. I was in their call center for about 6 months taking Covid 19 questions from the public. Eventually I moved to their front desk position. In their front desk I was checking people in for their Dr. Appointments and Covid 19 vaccinations. I had to direct them to the correct place and provide them their Covid vaccination cards to fill out.
● Admin
● Front Desk
SKILLS
PROOFREADING
• TYPING
• 65 WPM
• ANSWERING
• CUSTOMER SERVICE
• Barista Experience
• Data Entry
• POS
• Co ee Experience
• Administrative Experience
• Administrative Experience
• Barista Experience
• Co ee Experience
• Data Entry
• Microsoft Excel
• Microsoft Powerpoint
• POS
• Writing Skills
• English
• Quality Assurance
• Communication Skills
• Clerical Experience
• Salesforce (2 years)
• Customer Service (7 years)
• Event Planning
• Cash Handling
● Customer service
● Covid 19 questions and concerns
● Scheduling appointments
● Checking in for appointments
● Passing out Covid 19 Vaccination Cards for anyone coming to get vaccinated
HealthCare Mobile
October 2021 - November 2021
This was a temp assignment I did during my time I was waiting on my position on Amazon Covid line. I was responsible for entering patient’s information and printing vaccination cards for a mobile Covid 19 station.
● Administrative
● Data entry
● Microsoft Windows
Amazon Covid Line, From Home — Covid Line Representative December 2021 - April 2022
I was working from home to help Amazon Employees infected with the Covid 19 Virus.
● Payroll for covid leave for employees
● Set employees up with their covid test
● Evaluate Covid test to validate
● Help the employee with covid return assistance if they were severely a ected by Covid 19
Zynex Medical
March 2022-May 2022
I was doing customer service for muscle stimulation devices.
● Taking inbound calls and making outbound calls
● Checking insurance information and entering it into the system for patients to get their devices
● Educating patients on how to use the TENS devices and other machines we provide
● Getting patients insurance coverage information
• Account Management
• Front Desk
• Negotiation
• Microsoft O ce
• Social Media Management
• Personal Assistant
Experience
• Dispatching
• Microsoft Outlook
* Payroll
AWARDS
● Jr. Poets Award: performed
Poetry in a New York
performance using my skills as
a public
speaker.
● Highest Ticket Promo Sales:
Received from Virgin America
for most promotion tickets
sold on customer
contact.
● Honor Roll: Achieved
excellent grades throughout
my senior year making honor
roll 3 times.
LANGUAGES
English
EDUCATION
Prep Academy Denver High School, Denver CO — Science & Computer Major
August 2014 - May 2016
Graduate
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