Service Representative Customer
Resume:
Radiah Wilson
Summary
Houston, TX *****
***************@*****.***
Costumer service representative with over 7 years of professional experience assisting customers in solving complex issues. Keen to support of shipley's Inc. in becoming a market leader through proven customer support skills. Boosted sales by 20% within the first quarter of employment. Work Experience
Cashier
SHIPLEY DO-NUTS - Houston, TX
August 2022 to Present
• Opened the store
• Greeted customers
• Opened and closed store
• Answered customers' questions
Sorter
Men's Wearhouse - Houston, TX
May 2019 to August 2019
open packaging
compare items to invoices
handle missing/additional materials per company policy sort the items for shelving
Cashier
Restaraunt Depot - Houston, TX
May 2019 to August 2019
• Provides a positive customer experience with fair, friendly, and courteous service.
• Registers sales on a cash register by scanning items, itemizing and totaling customers’ purchases.
• Resolves customer issues and answers questions.
• Bags purchases if needed.
• Processes return transactions.
• Itemizes and totals purchases by recording prices, departments, taxable and nontaxable items; and operating a cash register.
• Enters price changes by referring to price sheets and special sale bulletins.
• Discounts purchases by redeeming coupons.
• Collects payments by accepting cash, check, or charge payments from customers and makes change for cash customers.
• Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.
• Balances cash drawer by counting cash at beginning and end of work shift.
• Provides pricing information by answering questions.
• Maintains checkout operations by following policies and procedures and reporting needed changes.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
• Contributes to team effort by accomplishing related results as needed. Cashier/Customer Service
Panera Bread - Houston, TX
February 2018 to May 2019
Ring up orders quickly and accurately.
Know our menu.
Help customers with questions or requests.
Deliver excellent customer service in every. circumstance. Convey energy, warmth, and a passion for. good eating. Step in and support your manager
Education
GED
HCC - Houston, TX
Present
Skills
• Food Service
• Cashiering
• Cash Handling
• Food Preparation
• Cleaning Experience
• Food Safety
• Host/Hostess
• Customer Service
• Kitchen Experience
• Merchandising
• Busser
• Retail Sales
• Communication Skills
• Serving Experience
• Commercial Cleaning
• Organizational Skills
• Math
• Cooking
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