Service Representative Package Handler

AKOSUA NIMAKO PRAMANG

Greenfield WI *****

414-***-**** ************@*******.************.***

SUMMARY

Experienced customer service representative. Excellent time management skills. Able to supervise and lead a team ensuring positive workflow. Proficient in quickly and efficiently solving customer needs. EDUCATION

Bachelor of Science Business Administration May 2022 Purdue University Global

RELATED COURSEWORK

• Human Resources

• Finance

• Accounting

• Business Law

• Business Management

• Marketing

WORK EXPERIENCE

Customer service representative 2007 - Present

Kroger Inc., New Berlin WI

• Supervise floor and workflow

• Ensure positive customer relations by handling customer requests and inquiries

• Communicate customer issues to the appropriate department

• Responsible for bookkeeping, issue money orders, provide check cashing Package Handler 2017-Present

FedEx Corp, New Berlin, WI

• Prepare packages for delivery including scanning, activating and printing labels

• Ensure packages are properly packed

• Follow written and verbal instructions from manager Teller 2017- 2017

Mitchell Bank, New Berlin WI

• Provide account services to customers such as deposits, withdrawals and payments

• Responsible for safe handling of routine bank transactions

• Sell cashier’s checks, traveler’s checks and bonds. SKILLS

• Microsoft Word & PowerPoint

• Organizational skills

• Critical thinking

• Managerial and leadership skills

Contact this candidate