Entry Specialist Data

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Neshell Faison

707-***-****/916-***-**** ******.*******@*****.***

Human Resources Leader

Capable, ambitious HR professional with years of experience and a strong educational foundation. Possess expertise in California labor and employment laws, as well as in state training and compliance best practices. Leader of efforts including Employee Rewards Programming. Expert at responding to employee grievances, including hotline inquiries and concerns detailed on complaint forms. Skilled at leading staffing processes including recruitment, interviewing, hiring and reference checks. Adept as a third-party benefits administrator. Well-versed in Worker’s Compensation and risk management. Practiced at authoring HR documents including policies, procedures and employee handbooks.

Areas of Expertise

Human Resources Operations Management, Immigration, Project Management, Benefits Administration, New Hire Onboarding/Benefits Onboarding, Employee Engagement, LMS Management, MyLearning, E-Learning, Oracle HCM, GSI, LMS, SAP, Training & Development, Employee Rewards, HR Reporting, Worker’s Compensation/Covid-19 LOA, Employee Grievance, ESS, Safety Program, PIP Program, Terminations, SharePoint/Adobe, MS Office, ACESS, VISIO, Google Suites, ICIMS, Workday, Payroll Processing/implementation, ADP/Workforcenow, TALEO, Kronos, Hiring Gateway, Bullhorn, UltiPro, Slack, JIRA/ServiceNow Ticketing, Hangouts, Zoom, WebEx, MS Teams, Agile/Scrum, UAT Testing/Upgrades

Benefit Office Hours, Employee Rewards Program, Disability Benefits, Labor Unions, CA HR Disability Laws

Career History

Clyfix@Oracle Inc. HR Analyst/ New Hires Team 2022 – 2022

Processed start dates for new hires during merger and acquisition and reduction in force (RIF’s) in Oracle HCM

Processed all International Transfers and Domestic Transfers during RIF

Processed start date changes per Hiring Manager request in Oracle HCM and verified file feeds into iRecruit GSI

Attended daily HR Team Huddles and went over updates and new Processes

Attended weekly Global HR Team Meetings

Updated in excel format any start date changes or push backs on start dates from Hiring Managers

Provided training via Zoom to Hiring Managers that needed assistance on processing a start date change

Assisted employees, HRBP’s and Hiring Managers via slack with New Hire questions

Manually entered in a new hire’s start date changes in Oracle HCM when there were system errors

Answered daily new hire questions via OAL Ticketing System

Opened OAL Service Tickets on Oracle HCM glitches and file feed errors employees or managers would report on ticketing system

Opened and followed up on pending start date changes that did not feed over to GSI with IT Team and escalated when needed

Manually removed an employee in GSI for start date changes to notify payroll

Conducted daily audits in GSI for all new hires offer information to feed over and manually entered what was missing

Manually entered in sales bonus ATV information in Oracle HCM under pay elements from to match offer

Manually verified all offer information for domestic and international transfers in Oracle HCM Offers and Oracle HCM Transfer module before I submitted new hire transfers

Assisted HRBP’s and Hiring Managers via phone regarding start date changes or new hire questions and processes

Sent out new hire training materials and processes to Hiring Managers and Recruiters via OAL ticketing systems

Assisted Cerner employees with new hire questions on new hire start date via Oracle Ticketing System

MCGS@Twitter Inc. HR Compensation and Benefits Analyst / Total Rewards 2020 – 2022

Managed open enrollment daily benefit events, daily auditing, testing, and completing the process successfully for 2021 and 2022 with zero errors in Workday

Approved new hire benefits, QLE, terminations and responding to staff benefit questions via Jira Tickets, Slack, and weekly Benefit Office Hours

Assisted in reviewing and distribution materials for benefits orientations, open enrollment, and summary plan descriptions for 2021 and 2022

In charge of Covid Leaves and assisted HRBP’s with Covid-19 LOA, disability benefits and non-paid LOA, and processed all disability leaves in Workday once approved by Larkin and HRB’s

Sat on Agile and scrums team with Executive Director to go over process improvement for Workday and all of our benefit vendors software

Worked side by side with HRBP’s to close out an offer to a candidate to include the Total Rewards Package

Interpreted and applied federal and state guidelines, regulations and laws appropriately (COBRA, HIPAA, FMLA, ADA, ACA)

Neshell Faison

Continued

Functioned as a resource for total rewards-related work streams, programs, and requests

Delivered elevated level of customer service to employees, colleagues, and external vendors/partners by providing timely and accurate responses to requests and inquirers

Seeked opportunities for efficiency and excellence at every step providing ongoing recommendations for improving and managing existing programs and tacking and reporting errors for benefit program improvements

Participated in systems related project management and implementations or enhancements that affect benefits systems including user acceptance, testing for Workday

Sat on executive level benefits team that directly manage, evaluate, and measure program effectiveness with benefit vendors and attend weekly meetings and annual renewals

Participated in the updating/completion of benefit testing and new upgrades rollouts for Workday 2020-2022

Participated in Workday 2020-2022 benefit systems related implementations or enhancements that affect benefits systems, including user acceptance testing and reporting pass or fail errors

Ensured compliance with legislative updates, applicable laws, and regulations (ARPA, FSA Plans, Covid-19)

Provided subject matter expertise in US employee benefits program (health, retirement, time off, LOA, EAP, HSA, FSA, Commuter, Life, Legal, Modern Health, Family Formation, wellbeing programs)

Utilized compensation practices and principles to provide support to recruiters and talent advisors on new hire sign on bonus and benefits offered

Engaged in daily audit processes for benefit events in Workday (child reaching ag 26 report, employment status change report, pending benefit event report)

Completed weekly new hire reports and audited Workday to ensure new hire benefits are properly deployed

Partaked in weekly and quarterly meetings with benefits vendors and annual renewals

Cleared out errors on weekly Cigna error report, as well as the Cobra report, and WEX error report

Reported and open tickets with Workday implementations PSA team on failures for 2020-2022

A Bright Future, Inc. Human Resources Manager/Generalist/Recruiter/Payroll Management 2018 – 2019

Supervised and guided a staff of 13 direct reports and 200 employees

Heavy project management for setup of ESS portal for online benefits enrollmen, grievance hotline, risk management and safety

Sourced and directed sourcing efforts to develop a pool of qualified applicants/candidates for each assigned open position in Workday

Screened candidates for open position via Workday, Indeed, Craigslist, EDD, Diversity sites

Ensured all appropriate documentation is maintained in employee file through hiring process

Ensured compliance with all applicable Federal and State laws and regulations regarding hiring and initial employment

Bolstered employee retention rates, launching a transition from ADP to Workforcenow payroll system in 2019

Coordinated and hosted logistics for at least 15 interviews per week and hosted weekly new hire onboarding sessions

Processed semi-monthly payroll for 200+ employees using ADP/Workforcenow, processed garnishments and tax liens

Led benefits administration and ADP entry for all benefit pre-tax deductions; also managed LOA and FMLA administration

Managed open enrollment, Cobra, termination of benefits and life insurance; worked with third party administrator and benefits broker to set up global HR benefits and related files for new and existing employees on ESS portal

Maintained legal compliance by monitoring and implementing applicable HR state and federal requirements

Defined job classifications, helping to finalize salary grades and pay across the organization

Recruited daily for on-call staff using continual advertising and recruiting; integral in selecting, orienting and training employees across the North Bay, Eastbay and Sacramento Regions via Workday recruitment

Achieved low turnover by counseling and disciplining staff; planned, monitored and appraised job results

Educated and trained Managers to mentor and discipline staff; scheduled management conferences with employees

Readily resolved grievances, counseling employees and supervisors to resolve their respective issues as they arose

Guided Safety Program functions, scheduling meetings and issuing both awards and gift cards to quarterly winners that incurred no Worker’s Compensation claims for the entire quarter

Organized the CEO calendar, scheduling his meetings, typing up meeting agendas and ordering high-level office equipment

Oversaw event logistics for happenings including the 2018 and 2019 holiday party and company picnic

Neshell Faison

Continued

Robert Half Staffing Agency HR Generalist/LOA Administrator, Seton Medical Center 2018

Printed weekly LOA report from Infinium/Prod Pay and verified LOAs via the Cigna website

Offered employees a LOA Packet, detailing their rights and including EDD forms

Compiled a weekly updated open leaves report, along with a weekly updated closed leaves report; verified with managers and HRBP’s to see if the those listed on the closed leaves report have returned to work

Leveraged report data, company policy and union contract information to call employees and discuss loss of benefits

Held interactive meetings as employees returned to work with restrictions with manager and HRBP’s

Assisted union and non-union employees on LOA/Return to work/modified duty requests and approvals

HireTalent Benefits Analysts Human Resources Department & Talent, Airbnb 2017 – 2018

Consulted with the HR Director and HRBP’s to set forth benefits plans; administered benefits to over 2K individuals across the U.S. with access to Kaiser, Anthem and Cigna

Held weekly new hire benefits orientations and responded to new hires’ benefit questions

Served as a first line responder to general inquiries regarding employee benefits, 401K, payroll, EAP and commuter checks

Conducted reporting and tracking to maintain compliance with HCSO (San Francisco City Option) and ACA

Performed weekly and monthly benefit audits in Workday for Kaiser and Anthem according to Airbnb’s’ region

Q Analysts HR and Operations Manager, Human Resources Department 2016

Furnished executive-level HR and operations support to the CEO, President, Accounting, DSAs, HRBP’s and Recruiters

Tended to IT consulting, recruiting, and hiring needs

Managed hiring and terminations, issuing paperwork to payroll for processing after approval via Workday

Fielded ACA compliance, open enrollment, 401K, COBRA, benefits administration, and reporting duties via Workday

Novelles Human Resources Recruiter/Human Resources Department 2015 – 2016

Recruited and hired applicants for direct support, Driver and LVN roles for Day Programs and Supportive Living Sites via Workday

Delivered recruitment updates to the Director of HR, Director of Day Programs and Director of Operations

Led interviews in person and via telephone or Skype

Conducted reference and background checks; confirmed physicals cleared before offers were made as well

Facilitated job offers, conducted New Applicant Orientation (NAO) and directed new hire onboarding; also helped applicants complete new hire paperwork

Executed a sourcing strategy through colleges, trade schools, community agencies, professional groups and organizations and other recruiting sources to ensure staffing goals and priorities are being met

Active in local staffing/recruiting professional networks and develops and maintains relationships with representative companies

Maintained and gained knowledge and expertise in staffing/recruiting best practices, wage and salary laws employee benefits and general human resources practices/ provided reports as required that identify key staffing/recruiting metrics

Consultant Work /Perm Roles Experience Continued

Human Resources/KYC (Know Your Customer) Operations Data Steward Analyst, DISYS-Bank of the West, 2017

Benefits Analysts Human Resources Department- Mechanics Bank, Avalon Staffing Agency, 2017

HR Staffing Coordinator/ Human Resources Department, Sunrise Senior Living, 2017

HR Generalist Human Resources Department-Blurb, MeritHR Resource Group, 2015

HR Generalist Human Resources, BPR Properties/Hotel Paradox/Best Western All Suites, 2015

HR Assistant/Learning Academy Coordinator-Human Resources Department- PG&E, Rose International, 2015

Interim HR Administrator/HR Department- ForeScout, BBSI Temporary Staffing Agency, 2015

Data Annotation and Data Entry Specialist-Mindlance, Apple Headquarters, 2014

HR Staffing Coordinator/TALEO Data Entry Specialist Human Resources Department, ProStar Staffing Agency/ Tesla, 2013

HR Generalist- Human Resources Department, KPI Partners Inc., 2012

Executive Assistant/HR Assistant, Applied Materials Inc./ProStar/Temp-Perm position, 1999-2001-Workday Utilization Recruitment

Executive Assistant/HR Administrator, Pitney Bowes Copier/Postage Meter Sales Division 1990-1996-Workday Utilization Recruitment

Executive Assistant, Peco Controls Sales and Marketing, 1988-1990

Neshell Faison

Continued

Education & Credentials

Anti-Harassment Training for Employees - California TRAINING PROGRAM Content developed, maintained, and published by Succeed Management Solutions-Certificate of Completion 2022

Inclusion and Diversity Training-TRALIANT-Certificate of Completion 2021

Preventing Discrimination and Harassment-TRALIANT-Certificate of Completion 2021

SHRM Membership 2022/BenefitsPro Membership 2022

PHR/Human Resource Management Certification-CNST Two Day Training Seminar – Alameda County Training Center Tactical and Strategic HR Management, Recruiting, Interviewing, Hiring, Total Rewards Module, Employee Handbook, Federal Laws, Discrimination and Compliance, HRM Tools, Employee Performance Management, Records Retention, Managing Vendors/Suppliers, Working with Employees and Managers, Career Management and Action Plan – Alameda County Training Center, Oakland, CA -Certificate of Attendance 2019

“Introduction to the PHR Certification Exam” – LinkedIn 2019 – This credential does not expire.

Management Leadership Training- Introduction To Emotional Intelligence and Emotional Quotient (Instructor Led Classroom Training 6 Month Course) ABF, American Canyon, CA - The relationship of leadership and organizational culture, Introduction of emotional intelligence and Emotional Quotient, Effective communication Tools -5 levels of communication, Introduction to Myers Briggs Type Indicator, Validating your reported preferences, Models for confronting difficult issues, World café focused organization - April 2018 to September 2018 - Certificate of Training.

Computer Software Training (Instructor Led Classroom Training) Computerific! San Jose, CA- MS Word, Excel, PowerPoint, ACT 2.0 - Certificate of completion.

San Jose State (Training Only): Web Page Design, Digital Photography, FileMaker Pro, Paper based Foiling-

Certificate of completion.

JOIN-Business College (Job Opportunities In Nevada)-Vocational Certificate Training-Reno, Nevada: Office Procedures-(Instructor Led Classroom Training) - Data Entry, WordStar, Typing, Word Processing, 10 Key, Record Keeping, Dictation, Filing, Phones, and On The Job Training/Truckee Meadows Community College (OJT), Reno Nevada The State's "Train Employees Now" program- One Year Program (Full Time) - Certificate of completion. 4.0 GPA

BA Equivalency-10 years work experience and education-HR management certification.

Tennyson High School, Hayward, CA -Diploma 4.0 GPA

References: Available upon request.

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