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Administrative Assistant Customer Service

Location:
Dallas, TX
Salary:
20.00 hrly
Posted:
January 22, 2023

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Resume:

Ida Zamora

*** ******** *****, *****, *****, UNITED STATES - aduuti@r.postjobfree.com - 817-***-****

PROFILE

Proficient Administrative Assistant with over 20 years of office experience, specializing in

administrative work, problem solving, planning, and optimal asProfisistance. Known for

increasing productivity and relieving workload of managerial staf¥. Proven efficiency with an

ability to quickly learn and navigate any computer software program, or office filing system.

EMPLOYMENT HISTORY

Administrative Assistant, THR Resources of Plano

‘Aug 2017 — Feb 2021, Plano

+ Served asa direct assistant to Production Supervisor, supporting all aspects of production

and office management.

+ Trusted to analyze and interpret data, and handle all shipments, deliveries, and material

orders

+ Known as the “go-to person” forall departments including Quality Control, Accounting,

and Management.

‘+ Worked to alleviate executive overload by handling all customer interactions for company

including walk-ins, email, phone, and fax interactions

+ Coordinated and scheduled all company meetings, appointments, interviews, and

inspections.

+ Problem solved for each department to maintain timely completion of parts and meet strict

deadlines.

‘+ Worked to ensure quality service and addressed and resolved all customer issues.

Administrative Assistant, THR SOUTHWEST

Sep 2000 — Aug 2017, Fort Worth,

+ Reported to Operations Manager and assisted surgery and office personne.

+ Performed a range of administrative duties from maintaining production schedules to

purchasing supplies and hiring vendors.

+ Implemented problem solving skills to work through employes

c, customer, and managerial

stafF issues and challenges.

+ Directed workflow, acting as intermediary between all departments by arranging conference

calls, scheduling meetings, composing correspondence, and managing calendars.

+ Supported an efficient production system in a fast paced environment by accurately

processing all new orders, and delegating tasks as each order required.

EDUCATION

Hereford High School, High School Dipolma

Sep 1972 — May 1976, Hereford

DETAILS

SKILLS

Ability to Work Under

Pressure

Microsoft Office

Customer Service Skills

Strong Organizational

Skills

Administrative Support

Skills

Supply Chain

‘Management

Admissions Specialist

Surgery Scheduling

Specialist

LANGUAGES

Spanish



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