C A R E E R O B J E C T I V E
Highly skilled and results-oriented professional with
solid academic preparation holding a Master’s degree and extensive experience in System/Network
Management, Data Visualization, IT project
management, IT Infrastructure, IT Security and different types of enterprise applications. Proven ability to evaluate and analyze complex scenarios and leads to solutions with a state-of-the-art approach. Successful in intense and demanding environments, providing
decisive team leadership and structure with a track record of motivating and developing team members.
C O R E S K I L L S
IT Roadmap Planning & Implementation
Server and Network Administration
IT Management/operation
Data Visualization using Power BI
Team Leadership and Mentoring
Backup/Restore, DRP
Policy / SOP/ AMC / SLA
Budgeting & Cost Control
Active Directory, GPO, DHCP, PowerShell
Project management
Windows, Exchange, Office365, Azure
IT Procurement and vendor management
IT Security
ERP Management (SAP)
Training conduction
LAN/WAN/ Data center Management
MUHAMMAD
S A FWAT R A HMAN
C O N T A C T
*************@*****.***
Cape Girardeau, MO, USA
A C A D E M I C Q U A L I F I C A T I O N
JAHANGIRNAGAR UNIVERSITY, BANGLADESH
Professional Master in Information Technology
CGPA: 3.23 out of 4.0, Year: 2019
Evaluated by WES, ref# 4868170 IMM
DARUL IHSAN UNIVERSITY, BANGLADESH
B.Sc. in Computer Science and Engineering
CGPA: 3.66 out of 4.0, Year: 2003
Evaluated by ICAS, ref# 15050767 IMM
SOUTHEAST MISSOURI STATE UNIVERSITY, USA
MS in Cybersecurity
From Spring 2022 to Present
W O R K E X P E R I E N C E
System & Network Management
2. ASSOCIATE MANAGER - SYSTEM AND DATABASE
ADMINISTRATOR
Perfetti Van Melle Bangladesh Pvt. Ltd. Aug. 2005 to Dec. 2021
Windows and Exchange Server administration and Migration which includes DC, ADC, DNS, DHCP, Active Directory, P2V/V2V, File, Print, WSUS, GPO, FSMO, batch/PowerShell scripting.
Manage and administration of multiple business-critical applications (SAP, SFA, HRMS, Industrial Attendance system). Microsoft Hyper-V server administration for virtual servers. Data backup on Backup Server (primary) and Azure Cloud
(secondary) using Veeam Backup & Replication software. Manage and monitor server and network equipment which includes HP DL360-G9/G10 Server, HP MSA 2040, Cisco ASA NextGen firewall, routers, Switches (Core, DMZ & Access). 1. RESEARCH ASSISTANT - DEPARTMENT OF
COMPUTER SCIENCE
Southeast Missouri State University Feb. 2022 to May, 2022
Information/Data Analysis
Data visualization using Power BI for SAP and MSSQL-based applications.
Prepare dashboard/analytical reports through Power BI for MIS reports like HR Analytics, material PO, GRN, sales KPI & growth. Project Management
Responsible for oversight of IT Project management throughout the year and provides monthly executive summaries and status updates for the Board and department stakeholders. System Migrations/Integrations and Implementations. Project Budgeting, Scheduling, Testing/QA/Rollout/Support. Information Security
Vulnerability management using Nessus, MFA management, policy enforcement via MDM/SCCM etc.
Enhance network security by introducing new technological products according to latest threats.
Ensure antivirus and Microsoft hotfix/security updates at server and desktop/laptop levels.
L A N G U A G E P R O F I C I E N C Y
English: Overall Band Score 6.0 in IELTS (CLB 6)
Bangla: Native
T R A I N I N G S
IT Disaster Recovery
Services and Business Continuity
Transformational Leadership
Virtualization with Hyper-V in Windows 2008
Exchange 2010 and Lync 2010
MS Exchange 2007 & Mobility
Exchange Server 2003
Windows Server 2003 R2
1.
2.
3.
4.
5.
6.
7.
8.
Attended in India and Netherland
Attended in Bangladesh
SAP ECC 6.0- Implementation
Impactful Leadership
Microsoft Exchange Server 2003
Finance for Non-Finance Official
Stress Management
1.
2.
3.
4.
5.
MS SQL
IIS
POWER BI
PYTHON
C PROGRAMMING
C++
HTML & CSS
EXCHANGE SERVER
WINDOWS SERVER
OFFICE 365
AZURE
T E C H N I C A L S K I L L S W O R K E X P E R I E N C E IT Management
Review emerging technologies, and provide a roadmap for IT infrastructure.
Prepare IT policy and SOP for IT governance/compliance. Lead strategic planning and annual IT budget exercise. Organize and facilitate workshops/training about the new technological trends management staff in terms of business requirements and security threats.
Training conduction for internal user.
3. SUPPORT EXECUTIVE
CITech CyberNet Ltd. Feb. 2005 to Jul. 2005
4. SYSTEM ENGINEER
Arpanet Data Solution Sep. 2003 to Jan. 2005
Master's Project (2019): A Dashboard Development for Sales Visualization using Power BI.
Bachelor's Project (2003): Data Mining with Association Rule ACADEMIC
P R O J E C T S
Windows & Exchange Server
Enterprise Network
implementation
Security - Nessus
Domain Controller Migration
Exchange Migration
Data Center
Office365
Hyper-V
Veeam Backup/Recovery
PROFESSIONAL
SAP ECC6.0
SalesForce Automation
HRMS
Attendance system
SAP GRC
Sales BI using QlikSense
Ecommerce site
Sales Order collection app
Travel & Expense Mgmt.
Procurement Dashboard
using Power BI
R E C O M M E N D A T I O N S
Basant Chaturvedi
Syed A. Chowdhury, PH.D.
Professor of Biology, Chair STEMB STLCC-Wildwood Email: **********@*****.***
Office Phone: 636-***-****
Adjunct Professor, Washington Univerisity
Email: ****@****.***
Muhammad Q. Islam, PH.D
Associate Professor
Economics
Saint Louis Univerisity
Email: ********.*****@***.***
Mobile: 636-***-****
Associate Director IT - South Asia, MEA & LATAM
Perfetti Van Melle
Email: ******.**********@****************.***
Mobile: +91-981**-*****
M E M B E R S H I P
IEEE Graduate Student Member
IEEE Computer Society Member