Sales Associate Customer Service

KARINA MARTINEZ

WORK EXPERIENCE

Amazon February 2021- December 2022

Picker/ Customer Returns Associate

Carefully inspected and processed customer returns upon receival

Approved and denied returns by placing detailed information into the database and printing correct labels

Responsible for picking orders as they arrived at the warehouse in a fast-paced environment

Accurately opened boxes and sorted items into pods

Repackaged products as needed

Cristocat January 2021-July 2022

Shipping Associate

Responsible for shipping all online purchases recorded through the company website

Carefully prepared various products for printing and ensured accurate processing

Kept track of inventory using a spreadsheet to fulfill online orders

Accurately recorded data related to purchased products

ALDI October 2020 - March 2021

Customer Service Associate

Provided excellent customer service at the cash register and responded to various inquiries

Carefully stocked products during the morning and night shift to keep a well-stocked store

Ensured area was clean and organized

Selling our Soles October 2018 - October 2021

Shoe photographer

Photographed shoes for the company website paying high attention to detail

Responsible for photographing over 80 shoes in a four-hour period

Accurately uploaded photographs to adjust the lighting and other editing settings

Maintained detailed information of product description and location at the shoe warehouse

Catherine's Plus Size August 2017 –

Sales Associate

Provided excellent customer service to clients at the cash register

Responsible for sharing merchandise details and upsell products

Provided efficient and accurate work in a team environment as well as independently

Greeted and assisted customers with their wants and needs on various products

McDonald’s April 2015 - April 2017

Crew member

Delivered food to customers in a fast and efficient way

Accurately packed food upon customer request

Collected order payments at the cash register

Order taking in drive thru or front counter.

EDUCATION

San Bernardino Valley College 2022- Current

Tarrant County College 2017-2021

Chisholm Trail High School 2016

High School Diploma

SKILLS

Approach all work activities with deliberate focus to ensure that each task is completed correctly.

High levels of multi-tasking

Provided excellent customer skills, answered questions, and offered suggestions.

Understands customer needs and assesses them in a timely fashion.

Contact this candidate