Executive Assistant

DENISE TORRES

PROFESSIONAL SUMMARY

Resourceful, organized and efficient with a solid work ethic. Skilled at multitasking with meticulous attention to detail. Professional with superior communication skills that meet client and company needs. Strong diverse background in multiple areas including: Psychology, Office Management, Customer Service, Executive Support, Nutrition Coaching, Start ups, POS Systems, Renewable Energy Systems, Hospitality and more.

WORK HISTORY

Bodyhack By Dee - Nutrition Coach

Miami, FL • 08/2020 - Current

• Certified by Precision Nutrition on 8/2020.

• Nutrition coaching services tailored to clients needs.

• Produce clear and concise meal and exercise plans for clients based on specific dietary needs and medical requirements.

• Educate clients about long-term health benefits of following a healthy lifestyle.

• Educate clients eating timing, ingredients selection, food prep and meal planning.

• Habit modification using an outcome based approach. Spa Team International - Senior Account Manager

Miami, FL • 06/2022 - Current

• Wellness/fitness equipment sales to hotels' spas and fitness centers.

• Research and vetting equipment before adding to our inventory.

• Communicate with manufacturers and negotiate agreements.

• Cultivate productive relationships with business representatives to identify needs and find solutions through mutual collaboration.

• Deliver sales presentations and pitches to clients, upper management and junior sales associates (for training purposes).

• Research emerging industry trends, applications, concepts and procedures for clients to update their curriculum.

• Contribute to annual revenue goals through sales and client acquisitions. Navis Hospitality CRM - Reservations Specialist

Miami, FL • 11/2019-6/2020

• Ensured quality requirements were fulfilled during phone calls.

• Answered approximately 100 phone calls/emails per day.

• Provided customers with information about room availability and pricing.

• Resolved issues, complaints and discrepancies for customers.

• Handled billing information over the phone.

• Updated CRM with relevant client information.

• Provided a high level of customer service by engaging customers through active listening and effective interpersonal skills.

• Helped customers find accommodations that fit their needs. SpotOn - Sales Executive

Miami, FL • 01/2019 - 06/2019

• Software, payment processing & POS system sales. 786-***-****

********.*****@*****.***

Miami Beach, FL 33141

SKILLS

• Operations

• Office Procedures

• Management

• Employee Paperwork

• Staff Training

• Client Rapport

• Complex Problem-Solving

• Data Entry Software

• Financial Transactions

• Accounts Payable

• Accounts Receivable

• Office Supplies/Inventory

• Correspondence

• Office Management

• Customer Service

• Service Quality

• Microsoft Office Suite

• Billing Systems and Software

• Microsoft Applications

• Cost Tracking

• Expenses Tracking

• Records Keeping

• Equipment Monitoring

• Troubleshooting

• Billing Data Verification

• Heavy Calendar Management

• Travel Coordination

• Achieved sales targets by cultivating and building relationships.

• Performed market research to exceed sales targets and increase profits.

• Presented products to clients using practical use-case scenarios. POWUR - Solar Consultant

New York, NY • 01/2018 - 01/2019

• Educated potential clients about Solar Energy Systems.

• Analyzed customers’ current and projected electrical usage, to design the appropriate solar energy system that fits their needs.

• Implemented sales and marketing tools to grow clientele and generate leads.

• Produced quotes, proposals and contracts.

Noctem Group - Executive Assistant

New York, NY • 01/2015 - 01/2017

• Processed expenses and reimbursements for executive team.

• Created expense reports, budgets and filing systems.

• Trained junior office staff.

• Researched, proposed and implemented vendor agreements to decrease costs and improve services.

• Worked with senior management to initiate new projects.

• Heavy calendar management.

• Managed and reviewed filing and office systems.

• Used QuickBooks to produce monthly invoices, reports and other deliverables. Elite Web Group - Project Management and Sales Director Dania Beach, FL • 01/2012 - 01/2014

• Arranged and oversaw monthly sales and project status meetings.

• Ensured that client deadlines are met.

• Created innovative sales strategies through evaluating market trends.

• Executed strategic plans for growth and new acquisitions.

• Exceeded sales goals through effective time management and resource allocations.

• Complex problem solving to increase sales and streamline business direction.

• Boosted profits through effective team management. Maltzman & Foreman PA - Billing Administrator

Miami, FL • 01/2009 - 04/2010

• Got promoted from File Clerk to Billing Administrator within 3 months.

• Handled billing matters for a midsize law firm (12 attorneys).

• Identified, researched and resolved billing variances to maintain system accuracy.

• Optimized organizational systems for accounts payable, accounts receivable, deposits and record-keeping.

• Generated and submitted invoices based upon established schedules and terms. EDUCATION

Florida International University, Miami, FL • 08/2005 - 12/2008 B.S. in Psychology • 3.49 GPA

Southern Nazarene University, Bethany, OK • 01/2003 - 05/2003 Psychology

University of Puerto Rico, Rio Piedras, PR • 08/1999 - 08/2002 Psychology

Precision Nutrition, Miami, FL • 08/2020

Certificate In Exercise Nutrition, Level 1

LANGUAGES, English - Native/Fluent, Spanish - Native/Fluent

Contact this candidate