Data Entry Property Manager
Resume:
TRACY ERWIN
CLINTON, ILLINOIS *****
***********@*****.***
PROFESSIONAL CERTIFICATIONS:
LEASING LICENSE 2021
EIV Enterprise Income Verification access 2021
Executive Summary
I am a result – driven property manager with over 10 years of experience. I’m a strong multitasker with outstanding organizational skills. I was raised with strong work ethic. I would like to build a career doing what I know and like.
Property Manager/Leasing Agent
Related
Decatur,Illinois
Apr 2021 – Current
Sustain an Illinois State leasing license
Authorization to access an EIV Enterprise Income Verification
Manage 1 property of 160 apartments and assist another property of 140 apartments
HUD recertification’s, HUD subsidized housing and fair housing laws
Evaluate criminal and credit background checks, verify income and assets
Maintaining property occupancy, keeping a move-in moveout ledger
Reviewing and approving lease applications
Preparing notification letters for late payments, disorderly conduct, mishaps, violation of rules, non-renewal, renewal, re-certifications etc.
Collecting rent and deposits, data entry, filing, answering phones, bank deposit
Assist, provide and coordinate service with vendors, maintenance, residence and staff
Provide confidentiality
Address complaints, resolve problems
Prepare court cases and attend court proceedings when necessary
Housing Manager
United States Department of Defense, Naples Italy.
Nov 2015 - Feb 2018
Assigning government leased housing properties to the military
Housed over 600 families
Reviewing policies, applications and contracts
Performing housing inspections and surveying
Evaluate income limits, rent ranges, grievances
Filing, data entry, bookkeeping, answering the phone, taking and responding to
daily messages
Responsible for providing resident and company work orders for the maintenance
team
Coordinate with various departments and colleagues to provide input to achieve all
objectives
Distributing resident house keys, handling resident lockouts and lockout charges
Customer Service Clerk
United States Naval Exchange, Naples Italy
May 2016 - Nov 2016
Exchanging foreign currency
Receiving payments for rent, telecom and the ENEL billing (electric)
Handle customers complaints and provide alternatives and/or solutions
Assist customers in placing orders, fulfilling refunds and handling exchanges
Strong communication and problem-solving skills
Ability to multitask
Maintain customer accounts
Interacting with customers, vendors, daily on a professional level
Skills
Accounts receivable/payable
Computer skills:: MS office, Outlook, PowerPoint, Excel
Lease agreements
Good, professional Communicator
problem-solver
Encourage, support residents in a positive manner
Education
High School Diploma Clinton, Illinois
John A. Logan Carter, Illinois
REFERENCES
Promptly furnished upon request
Contact this candidate