Entry Specialist Data
Resume:
JEREMY PEREIRA
**********@*****.*** 551-***-**** Houston, TX 77025
Summary
Dedicated experienced Customer Service expert, 10+ providing superb quality service to callers, exceeding job
needs. Proven ability to maintain and establish excellent communication and relationships with clients. Performed
operational policies/procedures to ensure company compliance. Offers skills with data entry, CRM systems with
outstanding listening and multitasking abilities.
Skills
Great time management
Superb communication
Able to multi-task
Leadership and teamwork
Fast learner
Highly organized and efficient.
Analytical skills
Experience
The Home Depot Inc Houston, TX
Customer Service Representative
04/2022 - Current
Delta Air Lines, Inc Atlanta, Georgia
Data Entry Specialist
08/2010 - 07/2018
Education and Training
Georgia Institute of Technology Atlanta, GA
Management skills
Order and Refund Processing
Issue and Complaint Resolution
Retail Sales Customer Service
Problem-Solving Abilities
Inbound and Outbound Calling
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Creating an effortless customer experience providing answers
about orders, products, and services available
Demonstrated excellent communication skills in resolving
product and consumer complaints.
Provide superior service during transactions regarding order
placements, order follow-ups, and product inquiries.
Asked probing questions to determine service needs and
accurately input information into electronic systems.
Maintained knowledge of current promotions, exchange
guidelines, payment policies and security practices.
Completed accurate and efficient data entry and database updates
to support business operations.
Identified errors in data entry and related issues by mentioning to
supervisors for resolution.
Executed data verification to ensure expedient error detection.
Organized billing and invoice data, prepared accounts receivable
and generated revenue reports to support audits.
Coordinated, scheduled and executed in-depth data entry
projects.
Contact this candidate