Administrative Assistant Support Representative

Sandra L. Gill

***-** ***** ****** #***, Jamaica, NY 11434 ~ 646-***-****

aduup3@r.postjobfree.com

PROFESSIONAL EXPERIENCE

United Legwear & Apparel Co

Account Support Representative / Wholesale Operations June 2017 – February 2022

Reviewed order details to ensure accuracy against vendor agreement and identifying pre-ticketing or special handling needs

Removed order holds: verify if shortages are valid & report shortages to account manager

Completed and submitted forms for inventory adjustments, re-ticketing and special packaging

Resolved order and inventory discrepancies by investigating data and history: identify alternate means for filling orders

Developed and maintained working relationships with stores, account/buyers and contacts

Ran sales reports as needed (Open & Pick orders)

Liaise between sales, customer service, buyers and 3 different distribution centers to relay information needed for order resolution

Temporary Positions

Clerical July 2013 – June 2017

Answered phones

Sent, Received and tracked samples

Organized samples and swatch books in Showroom area for presentation

Joseph Abboud Apparel

Customer Service Representative August 2009 – May 2012

Managed and delegated detailed assignments to subordinate within the Customer Service Department

Corresponded with national accounts via phone and email

Processed incoming orders via EDI, fax, phone and email for national accounts

Assisted the warehouse with daily orders incoming and outgoing in accordance with the start and cancel dates

Introduced data to the warehouse for allocations and processing of outgoing orders

Verified with warehouse all daily orders are shipped in accordance with start and cancel date

Lady Ester Lingerie

Executive Administrative Assistant February 2001 – July 2009

Provided support for 2 Vice Presidents of Sales (Daywear and Sleepwear)

Heavy travel arrangements and calendar scheduling

Took photos of garments and entered into personalized filing system

Responsible for making picture catalogs for Market Week

Complied, analyzed and presented PowerPoint presentations and Excel spreadsheets

Maintained Showroom

Reviewed and answered correspondence via email

Assisted designer in planning and execution of scanning and sampling

Jewels

Administrative Assistant June 1983 – September 2000

Processed incoming orders via fax and phone

Responsible for executing Purchase Orders

Processed invoice and vouchers

Interacted with Domestic and Overseas Vendors

Created and edited documents, records and reports

Provided Customer Service

EDUCATION: Prospect Heights High School, Brooklyn, NY

SKILLS: Exenta, AS400, Microsoft Word, Excel, Outlook, PowerPoint

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