IT specialist
Resume:
RYAN WOODS
PROFESSIONAL SUMMARY
Highly motivated and detail-oriented emerging IT professional with strong problem-solving skills and a passion for technology. Possessing a solid foundation in computer systems, networks, and programming. Proven ability to learn quickly and adapt to new technologies. Strong verbal and written communication skills, with experience working collaboratively in a team environment. Seeking an entry-level IT position to utilize my skills and continue to grow as a professional in the field.
WORK HISTORY
Boat Captain, 02/2016 - 04/2023
U.S. Navy - Coxswain at MSRON-2, Virginia Beach VA
• Served as the Boat Captain of a 34ft Patrol Boat with weapons release authority, responsible for the safe operation of the vessel and the supervision of a three-man crew, as well as the care and maintenance of equipment valued at over eight million dollars, showcasing my leadership skills and ability to manage complex operations.
• Demonstrated technical expertise by troubleshooting the company's navigation Cogent laptops, including network and port issues, and was responsible for the safekeeping and functioning of the company's Furuno Radar domes and Infrared CCFLIR (handheld controllable Infrared cameras), highlighting my technical skills and ability to maintain and repair complex equipment.
• Assumed the role of go-to person for troubleshooting all 20 company Windows PCs in the office, including connection and share drive issues, demonstrating my ability to quickly and effectively solve technical problems.
• Successfully fixed multiple office printer issues, including connectivity to end users and advanced printer configuration, showcasing my ability to troubleshoot and repair office equipment.
Server/Busser, 11/2014 - 01/2016
House of Bacon, Virginia Beach VA
• Developed and honed customer service skills as a server for a local restaurant, where I took pride in providing excellent service to customers and learned the importance of fostering positive relationships between customers and staff from a young age.
• Demonstrated a high level of responsibility and attention to detail by accurately and promptly taking customer orders and ensuring that their meals were served in a timely manner, showcasing my ability to provide efficient service.
• Assumed responsibility for maintaining the cleanliness of all restaurant tables, dishes, and bathrooms, displaying my commitment to maintaining a clean and orderly environment.
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CERTIFICATIONS
.
• CompTIA A+
• CompTIA Network+
TECHNICAL SKILLS
.
• CompTIA A+ Certified: Skilled in
troubleshooting, configuring, and
maintaining desktop and laptop
computers, printers, mobile devices,
and operating systems.
• CompTIA Network+ Certified: Proficient
in network architecture, protocols, and
security, including LAN, WAN, and
wireless networks.
• Experience with Windows and Linux
operating systems, as well as
Microsoft Office Suite and various
remote support tools.
• Knowledge of network topologies,
protocols such as TCP/IP and DNS, and
network security best practices.
• Familiar with virtualization
technologies, cloud computing and
storage, and network troubleshooting
tools.
SOFT SKILLS
.
Dedication, Dependability, Adaptability,
Creativity, Critical thinking, Conflict
management & resolution, Persuasion,
Presentation, Willingness to learn,
Motivation, Multitasking, Organization,
Perseverance, Persistence, Planning,
Proper business etiquette, Punctuality,
Reliability, Results-oriented.
.
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