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Network support engineer

Location:
Lagos, Nigeria
Posted:
January 22, 2023

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Resume:

AKINOLA DOLAPO EBENEZER

Mobile: 081******** Email: aduufh@r.postjobfree.com

Address: **, ******** ****,**********, ***** State PROFILE SUMMARY

An enthusiastic, self-starter, creative, passionate, cross-functional and results-driven personnel. Proven academic and curricular achievements and possesses the right skills required to propel the organization achieving its goals and objectives.

BIODATA

Date of Birth: 23

rd

January, 2001

Place of Birth: Osun State

Religion: Christian

Marital Status: Single

Sex: Male

EDUCATION

Bowen University,Iwo, osun state 2017 – 2021

B.Sc. (Hons) Computer Science and Information Technology. Our Mother Mary College,Lagos State 2014 – 2017 Senior School Certificate Examination (SSCE).

EXPERIENCE

Spectranet Limited December 2021 – Till Date

National Youth Service Corps (NYSC)

Network Operating Center (NOC) Engineer

- Perform general system administration tasks on all elements of the network.

- Discover problem areas which could negatively impact system performance or customer satisfaction.

- Pro-actively monitor network and system performance.

- Analyze traffic data and trends and escalate areas of concern to the network design authority.

- Prompt follow up on network fault and liaise with radio and maintenance engineers to ensure that such faults are resolved within service level agreement.

- Prompt follow up on team to ensure that power and other related alarms are correctly diagnosed and escalated.

- Reporting daily fault escalation log, weekly report on FSE’s responsiveness to site alarms and weekly outage reports as well as excellent use of affectli (ticketing tool).

- Perform network surveillance 24/7, respond to network-reported and customer-reported problems.

- Escalate problems to third level support (Problem management team) where these cannot be resolved within the Network Operations Centre (NOC).

- Take ownership to ensure that all problems are resolved timely and efficient manner.

- Vast understanding of Transmission related problems, troubleshooting, alarm clearances and escalation to TAC Team where necessary.

- Network monitoring and acknowledge of alarms from all network elements or nodes such as Core, Transmission and Power Networks using Huawei Management Tools (iManager M2000/U2000 & OpManager/PRTG).

- Experience of network monitoring tools and protocols (PRTG, SNMP, etc) CodeTouch Technology 2019

IT Internship – Frontend Developer

- Worked on Automex Website using HTML5, CSS3/Bootstrap and Javascript

- Worked on various website dashboard

CORE STRENGTHS

• Solid, persuasive and genuine communication, presentation and facilitation skills.

• Excellent analytical and research skills backed with strong work ethics.

• Strong team collaboration skills. Work closely with team members to achieve goals.

• Skilled at transferring knowledge and providing strategic support.

• Ability to adapt to new procedures under stressful conditions.

• Ability to learn new skills and also results driven.

• Ability to work in a multidisciplinary team with other engineers.

• Proficient in Microsoft Office Suite (Word, Excel and PowerPoint)

• Confident use of the Command Line Interface (CLI)

• Solid Understanding of STP, Routing (Static Routing and OSPF), Port Security, Subnetting (IPv4 and IPv6), DHCP Snooping, NAT/PAT

CERTIFICATIONS

Network Security Expert (NSE) 1,2,3

TOOLS

• Visual Studio Code Microsoft Office Suite (Word, Excel and Powerpoint)

• Huawei U2000 Huawei U2020

• PRTG Affectli

REFERENCE

1. Akinola Akinsola Julius

080********

aduufh@r.postjobfree.com

2. Alade Hawal

081********

aduufh@r.postjobfree.com

aduufh@r.postjobfree.com

3. Akosile Lukman

081********

aduufh@r.postjobfree.com



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