Call Center Case Manager

Brittany Blazor

801-***-****

***************@*****.***

Ken Garff

****-****

Corporate call center

Inbound calls to schedule maintenance on vehicles, had to learn what vehicles could be on the priority and which weren't, help customers with figuring out what was the best scheduled maintenance based on vehicle and mileage, cancel or reschedule appointments as needed.

Left for a higher paying job

ROI Solutions

Hello fresh campaign

2014-2015

Inbound calls to get help with setting up, pausing, or deactivating accounts, if a customer was unhappy the root of the problem was identified and then fixed it was within reason, help with activating gift cards and promotion discounts.

I left for a higher paying job

Myler disability

2015-2018

Case manager

File appeals on claims within a time frame, check status of claim with social security and give updates to clients, gather information for claim for medical and technical and financial for social security, make sure client returned all paperwork and forms to social security, make sure client attends any CE appointments that may be schedule for the claim, check exhibit file for any missing exhibit

I left due to medical issues I was having

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