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Data Entry Customer Service

Location:
Detroit, MI
Posted:
January 22, 2023

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Resume:

Lauriell Smith

313-***-****

aduubg@r.postjobfree.com

Professional Experience:

The Original Pancake House 7/2021 to Present

Waitress Manager

Provide team incentives in prompting new menu items

Cashier – Deposit drops to bank

Assist with new hire training

Establish payroll policies and manage multiple areas of restaurant operations.

Manage technical support, business analysis, project management, application development and support, training, and facilitation.

Provide leadership to crew and shift managers guaranteeing great quality, customer service and cleanliness according to the public health code.

Train new employees on police, procedures, and micros system.

Take orders from customers, input orders into micros, and obtain payment and provide change.

Shazor Logistics 1/2018 to 6/2021

Lead Dispatcher

Verified numerous documents including taxes, birth certificates, and employment verification

Data entry to record electronic retrieval of documents

Utilized strong multi-tasking and organization skills daily

Oversaw the timely dispatch and safe receipt, storage, and retrieval of material goods.

Expedited delivery of urgently required items through correspondence to inventory control points, and manufacturers or other departments.

Inspected incoming shipments for quantities and damage.

Performed a broad range of standard receiving and storing of assigned supplies.

Validated transactions against the company's Custodial Authorization/Custody Receipt Listing and table of allowance standards.

Reviewed supply changes, updated procedures and provided guidance to coworkers based on a review of changes.

Gratiot McDougall United CDC 02/2011 to 12/2017

Office Administrator

Served as an Administrator to the director, for non-profit housing agency, responsible for all prospective/current customer intakes and processing

Maintained appointment calendar, schedule appointments, conferences, and meetings for director

Reviewed a variety of data for accuracy, completeness and conformity to established standards and procedures

Maintained financial transactions of office funds

Assisted low income families with resources for shelter, food assistance and job readiness skills

Assisted at risk youth with one on one counseling and tutoring, including domestic abuse referrals and intervention solutions.

Education:

Oak Park High School 6/2010

Diploma

References available upon request



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