Brittiany Jackson

aduuag@r.postjobfree.com 682-***-**** TX 75087

Detail-oriented professional passionate about facilitating Scrum and Agile principles and processes. Adept at designing and implementing projects. Articulate communicator with strong customer service and interpersonal skills. Motivated team builder and servant leader focused on driving team collaboration. Data Analysis

Attention to Detail

Documentation and Reporting

Coaching and Mentoring

MS Office

Decision Making

Time Management

Verbal and Written Communication

Quality Assurance Controls

Performance Monitoring

Conflict Resolution

Schedule Management

Team Leadership

Customer Service

Agile/Scrum Best Practices

Jira competent

CRG Carrollton, TX

Director/Scrum Master

08/2018 - Current

Organized and facilitated agile ceremonies such as daily stand up, sprint planning, sprint review, sprint retro meetings, demos and other Scrum related events

Managed complex dependencies between internal Scrum teams and third- parties to identify and resolve impediments

Facilitated team conversations, aiding in conflict resolution & empowering self-organized delivery teams

Worked closely with developers and Product Owners to clearly define the Definition of Ready (DOR) and Definition of Done (DOD) Implemented Jira to maintain Product Backlog, Sprint Backlog, create and track user stories, manage sprints, along with creating burn up and burn down charts

Championed learning sessions on Agile methodology and Scrum process using Miro whiteboard during Agile transformation

Parker University Dallas, TX

Academic Instructor

08/2016 - 08/2018

Participated in daily Scrum meetings to update on project progress. Completed delegated tasks by the program manager including regularly assessing workloads to complete tasks on time and within project parameters.

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Juggled multiple projects and tasks to ensure high quality and timely delivery.

Provided excellent service and attention to customers when face-to-face or through phone conversations.

Summary

Skills

Experience

EnduraCare Acute Care Services Mobile,

AL

Certified Occupational Therapy Assistant

05/2012 - 08/2016

Promoted higher quality of life for patients and improved overall comfort and conditions by assisting with activities of daily living. Developed successful reputation as result of establishing compassionate, supportive and professional relationships with patients with developmental and cognitive disorders.

Made appropriate changes and alterations to treatment plans after evaluating patient progress.

Performed in patient advocacy role, championing safety, well-being and rights.

Certified Scrum Master, Scrum Alliance- 1370161

Certified Occupational Therapy Assistant- 213141

Holmes Community College Ridgeland, MS

Associate of Applied Science in Occupational Therapy 05/2012

Jackson State University Jackson, MS

Bachelor of Science in Biology

05/2010

Certifications

Education and Training

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