Project Manager Management Coordinator

Sneha Varma Rai

Phone: 813-***-**** Email: ************@*****.***

Result driven professional with experience in SDLC, Project Management & Business Analysis.

Professional Summary:

Dynamic, energetic, and result oriented professional with 13+ years of work experience in Business Consulting, Management and Software Development with reputed Organization and Consulting firm

PMI-PMP Certified Project Manager, Experience in different Software Development Life Cycle (SDLC) methodologies like Agile-Scrum, Waterfall, Scrum-Waterfall hybrid methodologies.

Highly proficient in working with cross-functional teams and stakeholders to elicit business needs.

Experience working with Microsoft Office Suite (Word, Excel, Access, and PowerPoint), for documentation and analysis.

Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes

Expertise in tracking, managing and communicating the requirements using Requirements Traceability Matrix (RTM).

Experience in User Acceptance Testing (UAT) planning and mentoring Business Users for the developed software applications in the organization.

Excellent interpersonal, communication and time management skills with decision making and problem-solving ability apt for the Organizational Framework, attention to detail and prioritization skills in matrix environment.

Experience in identifying, analyzing and recommending new Business Development opportunities, strategic growth opportunities and business cases to support recommendations.

Lead analysis of business use cases and storytelling for healthcare systems in GOV domain and open market. Bid for tenders in e-tender system for child care domain and prevail the Rate Contract.

A self-driven team player with excellent communication, analytical and problem-solving skills

Technical Skills:

Methodologies

Agile-SCRUM, Waterfall, Hybrid (Iterative)

Business Skills

Business Process Analysis and optimization, RTM, risk analysis, cost benefit analysis, Contingency planning

Project Management Tools

Microsoft Project Planner (MS Office), MS PowerPoint, MS Word, Excel, MS Teams, MS SharePoint, Oracle eSHIFT

Databases

Oracle, SQL Server

Professional Experience:

Client: TTX, Chicago, IL May 2022 - Present

Role: Senior Project Manager/Program Manager

Service Now implementation to expand the capabilities of TTXNow platform. The objective is to add further capabilities to existing environment, improve performance and build features to service requests into TTXNOW. During this project following new modules were implemented:

Problem Management, eSHIFT Access Matrix, Oracle Integration, Service Mapping, Third Party Risk Assessment, Evaluation of process for New Hire Onboarding/ Off boarding, Reporting and Operational Dashboards, Service Now Mobile App Features and enhancements.

Work Force upgrade to new datacenters, for EOS versions, this mandatory upgrades was prioritized. TTX, as one of Workforce’s customers, is engaged in this project to ensure smooth transition from Workforce’s current platform to the new platform. In order to ensure performance & optimization, improved scalability, agility, high availability, improved security, high cluster uptime, fault tolerance, scalability we hosted WFS on Oracle cloud.

Honeywell Upgrade:

Upgrade the current badge scan system to Blub0x, keeping in mind some future roadmap ideas. Primary objective is to get on a supported hardware and software, but consider the strategic roadmap for future enhancements and security additions. This project also includes enabling the use of mobile credentials for the door access

Responsibilities:

Involved in planning scheduling and executing all stages of software and infrastructure implementations, assessed business implications for each project phase and monitor progress to meet deadlines standards & cost targets.

Project budgeting & cost controls. Saved 90k $ on a project within 2 months of starting the project.

Documenting Business Flows & Processes. Creating & versioning Project charter, Inception deck & meetings, Scope Documentation, planners in MPP, forecasting, Resource management, RACI matrix, key artifacts documentation, Project communication and updates to all stakeholders, preparing & submitting AFE’s for cost approval.

Vendor selection & Management, hiring, onboarding & off boarding resources. Resource management, contract approvals, conducting Third Party Risk Assessment and Timesheet approvals.

Risk management, Analysis & Brainstorming sessions to develop mitigation plans, assigning Risk owners and reporting Risk appetite.

Weekly Status Reporting and RAG Reporting with all stakeholders and partners

Creating & submitting requisition & managing purchase orders

Financials, planning & Budget forecasting & variance - Monthly & quarterly

Expenses tracking and approvals both for internal & external vendors

Monitoring, schedule & Tracking all inter platforms & milestones for external projects.

Proactively tracking Project Milestone & Quality Assurance KPIs

Managing project finances & creating budgetary reports using Oracle - eSHIFT

Facilitating Agile-Scrum sessions & daily stand-ups, Sprint planning, sprint releases & retrospectives

Participated in PMO & BRM meetings.

Addressing issues that block a task for a team member.

Fostering good communication, collaboration and teamwork culture within the team.

Client: AT&T, Atlanta, GA June 21 – May 2022

Role: Project Manager/Program Manager

Successfully managed multiple small to large releases right from concept and requirements through launch and support for a cutting-edge Web-based application which is developed in the Agile environment

Participated in Agile-Scrum sessions and contributed in improving the overall efficiency of the release process.

Work with senior leadership to inform strategic roadmap decisions and proactively communicate impacts to internal customers.

Involved in SWOT Analysis during strategic planning sessions.

Work on the Project Plan and Project Charter documents and present them to the clients and stakeholders.

Provide risk management strategy by working with cross-functional teams to provide timely resolution to escalations

Schedule and facilitate necessary meetings / discussions to drive projects from inception through delivery while enabling team to become increasingly self-managed.

Run weekly meetings with Stakeholders, project-kick off meeting for both internal team and the Clients to facilitate communication and maximize productivity.

Work with the internal teams to determine tasks, resources, and time required to complete the project successfully.

Collaborate effectively with Product Owners to ensure project deliverables remained on track and aligned with business goals and expectations.

Coordinate with the BA and QA teams for completing the projects on time and on budget.

Assist Directors in maintaining project schedules, issue/decision logs, meeting summaries and status reports to ensure effective, ongoing communications across all team members.

Guide the activities of internal production staff and third-party resources.

Monitor project activities for potential risks, and take timely action to mitigate them.

Provide metrics and reports for the team as well as for the executive management.

Client: Rajeshree Electronics Pvt. Ltd Nov 08 – Dec 18

Role: Project Manager / Program Manager

Client: Women and Child Healthcare, Govt of Maharashtra and Karnataka

Working with key functional leaders of the organization in aligning strategic decisions with the financial goals and long-term plans

Leading the partnership negotiations and deal structuring

Conduct ROI analysis, Cost benefit analysis & SWOT analysis for new projects and developing project charter with the higher management

Elicit Business Requirements from Business users and convert them to Functional Requirements

Lead business analysis team and develop the project plan. Gather requirements of the product for both open market (schools & hospitals) and Government sectors

Responsible for managing various documentations like scope baseline, schedule management plan, cost management plan. Plan resource allocation and maintain the Requirements Traceability Matrix across deliverables. Measure progress against the original plans

Monitor project risks and scope creep to identify potential problems.

Change management coordinator for deliverables as defined in the change management guidelines

Lead a diverse and a multifaceted team comprising of technical, QA, creative and administrative staff. Additionally, work with the procurement department when required

Manage and direct efforts of team members to ensure effective planning, coordination and synergy between projects. Ensure that project is delivered on schedule and on budget, prioritizing quality

Conduct regular meetings and work closely with stakeholders to keep them updated with the project status and ensure that both internal and external stakeholders are on the same page in order to meet the business objectives

Bid for tenders in e-tendering system of DGS&D, Delhi and prevail the Rate Contract

Facilitate workshops, presentations, orientation and get credibility in Child care centers and with ICDS and WCD ministry officials at prominent levels

Assist in running various marketing campaigns, conducting demos, client presentations, writing up new marketing materials, flyers, project report & website content

Certification of Excellence in Project Management (REPL).

Involved in the team for expanding client base in 2 states and increasing the revenue by 220%.

Involved in the process of planning marketing activities in conjunction with company’s growth plan and working out strategies to execute the plan in the international market.

Mind tree Limited

Client: Oracle - Hyperion Financial Management Oct 07 – Nov 08

Role: Business Analyst

Development of the LCM (Life Cycle Management) module of the HSS product.

Knowledge of HFM Architecture, system dimensions and custom dimension, features of HFM.

Understand the Group Consolidation and related requirement, of multi-company financial reporting, ICP, journal postings and currency translation.

Manage task lists, create data forms and data grids & metadata, and load data scripts.

Responsible for handling a module called Migration Status Report which included changing the complete UI and backend functionalities which covers the complete data and report of a migration.

Fixed functionality UI bugs in LCM modules.

Responsible for maintenance and enhancement of the tool, including adding new APIs to HFM module.

Client: Cadence Apr 07 – Sep 07

Role: Software Engineer

Worked on the server end to handle database requests to fetch the required details from DB.

Operated on different types of data conversion i.e., static, marshalled and dynamic.

Furthermore, was involved in retrieving, saving, editing and converting data in different forms.

Have designed Unit test case for two different modules for proof of concept.

In addition, was involved in writing Technical Documents and presentation of this framework

Client: The Find Dec 06 – Mar 07

Role: Software Engineer

Preparing client requirement documentation, On the UI front, implemented the module using struts.

Involved in preparing class diagrams and designing this module.

On the backend side, had worked on complete functionality of the module which includes data transfer which involved DB connections and SQL queries for querying data. To save all tool information in a form of a file and retrieving it.

Education & Certifications:

Bachelor of Engineering in Information Technology, Visvesvaraya Technological University, India June 2006

Project Management Professional (PMP) (2020) Certified through Project Management Institute (PMI), Newtown Square, PA

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