Juan Guzman
Sanford, NC *****
************@*****.***
Dedicated employee motivated to elevate and maintain customer service satisfaction and contribute to company success. Proven ability to establish rapport with guests. Reliable and driven, with strong time management and prioritization abilities.
Authorized to work in the US for any employer
Work Experience
Server/Bartender
Colletta Indigo Road - Alpharetta, GA
January 2020 to December 2022
Shift Manager
Walgreens - Duluth, GA
September 2021 to April 2022
Server/Bartender
Pure Taqueria
January 2021 to July 2021
Sales Consultant - Full Time
Malcolm Cunningham Chevrolet - Alpharetta, GA
September 2020 to January 2021
Server/ bartender/ Trainer
Uncle Julio's Mexican Restaurant - Dunwoody, GA
May 2019 to October 2019
Server / Bartender / Server Trainer / Assistant Kitchen Manager Carrabbas Italian Restaurant and Grill - Atlanta, GA August 2015 to June 2019
Jun 2018 - Jun 2019
• Cost control
• Maintain clean and sanitary work environment at all times.
• Taking role of directing trainee specialist and training in proper handling and serving procedure.
• Operated, cleaned, and maintained kitchen equipment. Education
Bachelor's in Hospitality Management and Accounting Universidad Tecnologica de Santiago - Santiago, Dom. Rep. January 2009 to August 2013
High school diploma
Instituto Politecnico Mexico - Santiago
August 2004 to May 2008
Skills
• Bilingual
• Bartending
• Serving Experience
• Kitchen Management Experience
• Culinary Experience
• Restaurant Experience
• Food Preparation
• POS
• Food Safety
• Leadership
• Sales
• Accounting
• Catering
• Banquet Experience
• Customer support
• Microsoft PowerPoint
• CRM Software
• Menu Planning
• Guest Services
• Restaurant Management
• Cooking
• Supervising experience
• Upselling
• Microsoft Office
• Customer service
• Food service
• Computer skills
Languages
• Spanish - Fluent
Assessments
Bartending — Highly Proficient
August 2020
Understanding, pouring, and mixing drink orders
Full results: Highly Proficient
Work Style: Conscientiousness — Highly Proficient
May 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Highly Proficient
Call Center Customer Service — Proficient
April 2020
Applying customer service skills in a call center setting. Full results: Proficient
Customer Focus & Orientation — Proficient
June 2020
Responding to customer situations with sensitivity Full results: Proficient
Basic mechanical knowledge — Proficient
August 2021
Understanding and applying mechanical concepts and processes Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
Service and teamwork oriented - Energetic work attitude - Persistent and determined - Willingness and disposition to learn - Committed - Clear communication skills - Goals focus - Bilingual (Spanish - English)