LINKEDIN PROFILE

PROFILE SUMMARY

TECHNICAL SKILLS

WORK EXPERIENCE

PASCHAL AKPUA PSM, CSM, SAFeSM, RTE

Columbia Washington - United States

+1-202-***-****

aduu28@r.postjobfree.com

linkedin.com/in/paschalakpua

Tech-savvy and results-focused Certified Scrum Master with 8 years of experience supporting the integration of new and upgraded product features, responsible for facilitating Scrum process ensuring development team works effectively and efficiently. Accomplished at handling and changing company, customer, and project demands. Ability to understand and support scrum teams building complex systems and focus on removing impediments from teams to deliver custom-centric products and services to clients. Skilled in directing deliveries of large complex projects combination of Waterfall, Kanban, and Agile methodologies. Excel at conducting application review meetings with end-users to document business needs and translate specifications into functional requirements. Well-versed in improving processes and educating leadership in supporting Agile organizations to optimize current Agile and scrum practices. Well-versed in fostering a safe and trusting environment where communication, creative problem-solving, and collaboration are valued. Highly skilled in providing coaching and guidance to team to help improve skills and deliver high-quality results. JIRA / Confluence / Service Now / IT Project Management / Customer Journey Mapping / JIRA & Confluence / Strategic Coaching / Sprint Metrics Assessment / Scaled Agile Framework / Waterfall Methodologies / Team Training / Software Development Life Cycle / Impediment Removal / Project Planning / Scrum Framework / Product Management / Servant Leadership and Mentoring / Process Improvement / Problem Solving / Conflict Resolution / Agile Best Practice / Communication Skills / Testing & Integration / Scrum Values & Principles / Backlog Grooming / System Development Life Cycle / Scaled Agile Framework

(SAFe) / Agile (Scrum, Kanban) / User Story / Sprint Planning / Sprint Retro / KPI Metrics / Burndown Charts / Velocity & Queries / Research & Data Gathering / Solution Assessment & Validation / PI Planning / Rally / Microsoft Office Apex Technology Services December 2020 to Current

Scrum Master

Toronto, United States

MY ROLE: Scrum Master

MY RESPONSIBILITIES:

I ensured technology and service delivery roadmap support the solution strategy and are sustainable to meet the needs of the various solutions being delivered on the product.

I exhibit the behaviors of a Lean-Agile Leader through mindset; helps the team embrace Agile core values and adopt also apply the agile principle. Collectively attained our targeted goal as a team on a multimillion healthcare project by following some of the agile manifesto values like individual interactions over processes and tools.

Facilitated the team's progress toward team goals, utilizing the current Program Increment (PI) Objectives as Iteration Goals I supported the team rules of Scrum, eliminate impediments and lead the team in efforts for relentless improvement and heightened efficiency. I am responsible for coaching all the scrum team activities to ensure that we delivered our committed deliverables. I assisted in coordinating the sprint retrospective meeting using the confluence software tool by ensuring that all team members participated, assured we established a concrete understanding, and helped to decide on ways to increase quality for the next sprint Mentored my team members to follow agile methodology by promoting best practices and driving continuous scrum improvement. Supported the adoption and implementation of an Agile culture to seamlessly develop and deploy software in an efficient, automated fashion. Organized and facilitated the sprint planning, backlog refinement activity alongside the product owner. I worked directly with the product owner to organize the product backlog, user stories, and new requests on Jira. I personally helped to inquire and resolved internal and external conflict on some members of my team when conflict was affecting our team performance.

Played the role of a servant leader, coach, and mentor for the scrum team and organization. Trained,, mentored, and coached my team members to adopt all scrum practices like its values. Reviewed, researched and followed up with my team members on completing assigned task. In alliance with my organization product owner and developers, we collectively ensure that user stories are clearly understood during the sprint planning event with the right acceptance criteria and also estimated the stories by following the fibonacci sequence. Established that, the developers were adhering, practicing and conforming to core agile principles. Coordinated and facilitated the daily stand up and ensure to adhere to its 15 minute timebox and also following the what did you do yesterday, what will you do today and if there are any roadblocks or impediments towards our goal questionnaire Reviewed, reported and analyzed on the team progress on a weekly basis. Ensured that goals, scope and product backlog items are understood and can be fulfilled by team members Removed roadblocks, impediments that were affecting my team members towards achieving our sprint and product goal. Coached the Scrum Team on implementing Agile principles and Scrum best practices decrease cycle time, and increase velocity while tracking the sprint and release progress,

Utilized Jira and other project tools to manage multiple projects and their activities like creating a board, creating task and planning releases which prompted team visibility and transparency.

Enforced scrum ceremonies, ensuring Scrum/Kanban boards are up to date, Prioritizing Product Backlogs, leading meetings and observing best practices. Creation and assignment of Epics, Tasks, Sub-tasks. Audi of America July 2018 to November 2020

Scrum Master

Virginia, United States

MY ROLE: Scrum Master

MY RESPONSIBILITIES:

I Performed the duties, and responsibilities of a competent scrum master by analyzing and articulating complex subject matter using agile tools like the burndown, and burn-up chart.

Provided exceptional facilitation regarding all SAFe scrum events, including iteration planning, daily stand-up, iteration review, iteration retrospective, PI planning, and system demo.

Assessed team metrics and worked to drive improvements and innovate new approaches. Removed impediments and protected team members from interruptions and distractions to maximize productivity. Consistently worked to identify project risks, initiate risk mitigation and implement risk reduction action plans. Assisted in implementing the Scaled Agile Framework (SAFe) In Audi Of America and continued facilitating quarterly program increment planning. Helped my team to embrace SAFe core values like alignment, built-in quality, transparency and program execution and ensured SAFe principles were adhered.

Fostered my team responsibility, answerable transparency and organization. Used Jira to track and organize teams' workflows and progress; educated team members and the business executives (POs, BAs, PMs) on how to capture requirements, assign tasks, configure various boards and projects, and how update burndown charts on Jira. Maintained storyboards, organized charts within JIRA, and influenced best practices for the team. Facilitated Scrum of Scrums' meetings to discuss cross-team dependencies and impediments while we drive the agile train to a successful "SAFe" landing.

Coached my team on following scrum framework and other agile frameworks like kanban, Xtreme programming, SAFe and also ensured we followed it's process.

Prioritized product backlogs for grooming and sprint planning while product owner was absent. Acted as Scrum of Scrum master, coordinating four distributed teams all working on the same product. Exhibited lean agile mindset like thinking lean and embracing agility. Educated my team members on problem solving techniques like identifying the problem, generate new ideas, implement and evaluate solution to ensure we perform.

Bank of America June 2016 to June 2018

Scrum Master

Washington, DC, United States

MY ROLE: Scrum Master

MY RESPONSIBILITIES:

I Supported the team's efforts to continuously improve communications and relationships with other delivery teams; represent the team in the Scrum of Scrums (SoS), helping the team remain aware of engagement opportunities and program effectiveness. I helped to promote continuous improvement and help my team increase its velocity and performance. I was responsible for coordinating the bi-monthly release of the software, including planning and quality assurance. Supported software development teams in applying the Scrum framework. Helped to remove any professional impediments and also coach other team members on resolving impediments. Ensured that my team met all its monthly deliverables and that they were up to quality and organization standards. Attended all daily stand up meets ensuring its timeboxed its adhered Engaged in challenging the new norms of development to improve performance in the areas of quality, predictability, flow, and velocity QUALIFICATIONS

SOFT SKILLS

EDUCATION

CERTIFICATIONS

LANGUAGES

REFERENCES

Coordinated distributed/Co-located project teams and all aspects of Agile/Scrum development events; including daily stand-ups, iteration and release planning; retrospectives, and demos while ensuring the team adhered to agile practices in our daily work. Ensured cross-functional coordination among product owners, analysts, developers, and QA occurred early and often and removed barriers and blockers for the team.

Maintained and published Agile metrics and made sure they were regularly reported to business leadership. Coached and mentored team members, stakeholders,s and leadership on the benefits of Agile and Scrum. 8 years experience of experience leading Agile scrum teams in a technical environment Bachelor's Degree Holder

In-depth experience of being a Scrum Master for a larger tech organization Ability to demonstrate initiative to address incoming items without always being specifically tasked Excellent interpersonal and team collaboration skills Outstanding communication, facilitation, negotiation, and coaching skills Demonstrated experience facilitating meetings at multiple levels of organization and understanding of facilitation techniques CSM, PSM, SSMC, SAFeSM, Certification

Planning and problem-solving with product management and delivery teams Strong knowledge of agile framework (Scrum, Kanban) Adept at refinement, story splitting, estimation, velocity, retrospection, and other Scrum techniques Understanding of software development life cycle

Team Leadership / Work Planning and Prioritization / Complex / Problem- Solving / Attention to Detail / Customer Service / Deadline Driven / Risk Assessment / Customer Needs Assessment/ Quality Assurance / Effective Customer Communication / Scrum Processes/ Coaching and Mentoring / Conflict Resolution / MS Office / Relationship Building / Verbal and Written Communication / Project Team Coordination / Schedule Management / Complex Problem Solving / Customer Requirements Analysis / Agile Best Practices/ Assigning Work / Project Planning / Information Confidentiality University of Maryland Global Campus June 2022

Bachelor's Degree: Cyber / Electronic Operations And Welfare Adelphi, MD

Prince George's Community College December 2017

Associates Degree: Cyber Security

Maryland

Professional Scrum Master (PSM), Scrum.org

Certified Scrum Master (CSM), Scrum Alliance

Scaled Scrum Master Certified (SSMC)

SAFe Scrum Master (SSM}

UMUC - Cyber Security Student

English: C2

Proficient

References Available Upon Request.

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