Customer Service Accounts Payable
Resume:
J
ROLANDO JUAREZ
***************@*****.***
Laredo, TX 78045
SUMMARY
Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills.
SKILLS
Internal controls and audits
Payroll processing
Collections and invoice processing
Financial reporting
Data collection and sampling
Account evaluation
Accounts receivable
Payment processing
Accounts payable
Financial Planning
Cash Flow analysis
Payroll operations
Expense account management
Budget forecasting
Strategic Planning
Financial Assessment
EXPERIENCE
Accounting Assistant
Laredo, TX
Dialvan inc./ Sep 2019 to Jan 2023
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
Coded invoices and other records to maintain organized and accurate records.
Prepared clear, concise and accurate financial reports and forms for use by departments and outside agencies.
Compiled audit reports for expenditures, profits and losses to provide transparency.
Assisted internal accounting team in checking financial statements for accuracy to produce reliable reports.
Sorted documents, matching supporting invoices to procurement documents and verifying invoices for payment.
Received payments from customers via cash, check and credit cards to pay company invoices.
Reduced financial discrepancies by accurately managing accounting documentation.
Coordinated timely payments from vendors, clients and account holders.
Operations Manager
Laredo, TX
Laredo Medical Center/ Nov 2002 to Sep 2011
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Delivered positive customer experiences by implementing effective quality assurance practices.
Prepared and reviewed monthly financial statements.
Coordinated timely payments from vendors, clients and account holders.
Developed initiatives for process improvement and reviewed and assessed ongoing operations.
Oversaw financial management, budget management, accounting and payroll activities.
Generated performance and labor strategies to compete in new and existing markets.
Monitored resource use to achieve set goals within budget constraints.
Crafted operations best practices using audits and project management team feedback.
Restaurant Manager
Laredo, TX
Johny Carinos/ Mar 2002 to Nov 2012
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Scheduled and directed staff in daily work assignments to maximize productivity.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
Managed accounts payable, accounts receivable and payroll.
Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
EDUCATION AND TRAINING
Bachelor of Business Administration: Management Information Systems
Texas A&M International University Oct 2012
Laredo, TX
Associates: Banking and Finance
Laredo Community College Oct 2010
Laredo, TX
Banking Certificate 2
Laredo Community College Jul 2006
Laredo, TX
Banking Certificate 1
Laredo Community College Jan 2005
Laredo, TX
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