Linda Kroman

Customer Service, Remote, Call center Data Entry

Streamwood, IL 60107

aduu1b@r.postjobfree.com

630-***-****

Authorized to work in the US for any employer

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Work Experience

Customer Service/Appointment Setter

Benos, Sukhatme & Associates - Rolling Meadows, IL

August 2016 to Present

Customer Service/ Appointment Setter. Take intake from clients who has been denied their unemployment benefits.

Client Service Professional

H & R Block - Bartlett, IL

January 2015 to Present

Set up appointments for tax clients on computer and answer phones. This is a seasonal position. January thur mid April.

Qualifier for Collections

Glass Mountain Capital LLC - Schaumburg, IL

March 2013 to May 2014

Call clients to qualify them to pay off their loan and transfer call to collections department.

Information Clerk/ Customer Service

American Family Insurance - Schaumburg, IL

January 1981 to August 2009

Clients would call to get info about their claim for auto or property claim they filed. Contact our agents to get more info

Performed customer service

Assisted customers with a warm and professional attitude

Performed data entry for customer information

Responded to claim inquiries

Education

some college in Customer Service

Elgin Community College - Elgin, IL

March 2011 to December 2012

High school diploma

Forestview High School - Arlington Heights, IL

September 1968 to June 1972

Skills

Do you have any of these top skills employers are looking for?

Outbound sales

Inside sales

Cold calling

Upselling

Office experience

Door-to-door

B2B sales

Outside sales

Dismiss

Microsoft Outlook

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7 years

Telemarketing

Phone etiquette

Certifications / Licenses

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Groups

Therapy Dog International

January 2011 to January 2019

I volunteered and took my dog to nursing homes to visit, visit local Libraries and bring my dog and children would read to him.

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