LORI “ANGIE”
TAYLOR
**********@*****.***
TELEPHONE
OBJECTIVE
To obtain a position with a company that will benefit from my skills.
SKILLS
Excel
Microsoft Office
Data Entry Programs
Customer Communication and Satisfaction
EXPERIENCE
SERVICE MANAGER, ALSCO TALLAHASSEE
October 2009 – January 2022
In this position, I was responsible for 18 employees as well as ensuring we maintained services as our SOP required. Maintaining a budget for areas of the department. Helped maintain the growth of the department.
I worked closely with the Sales department to authorize new accounts, assist with set up, logo mats, and emblem creation.
CUSTOMER SERVICE COORDINATOR, ALSCO TALLAHASSEE
2007 – October 2009
In this position, I was responsible for customer satisfaction. Answered / directed all calls that came in. I worked with all of the customer calls either with placing orders, requests, or satisfying customer issues. I did multiple types of tracking in Excel for the service department.
ROUTE ACCOUNTING CLERK, ALSCO TALLAHASSEE
April 14,2004 - 2007
In this position, I was responsible for all Data Entry and settlement of routes as well as maintenance for accounts in the systems that were being used. Responsible for answering calls, taking care of customer needs, filing, invoicing and accounts payable.
OFFICE ASSISTANT, MIDLANTIC DATA SYSTEMS
January 1999 – February 2004
In this position, I was responsible for all Data Entry. Responsible for answering calls, taking care of customer needs, filing, invoicing, accounts receivable, sales staff assistance, and accounts payable
EDUCATION
Titusville High School – General Studies