Technical Support Branch Manager

ALEX P. RADA

***** ********** **. (***) ***–****

Cerritos, Ca 90703 *********@*****.***

EMPLOYMENT OBJECTIVE:

Seeking a position with a progressive company that will challenge my experience, abilities, and provide an opportunity for growth and professional development. EDUCATION

DeVry Institute of Technology, Pomona, California

Bachelor of Science in Electronics Engineering Technology June 1998 EMPLOYMENT HISTORY

United States Patent and Trademark Office September 2000 - Present Crystal City, Virginia

Title: Patent Examiner

• Examined electronic game and toy applications

• Applied technical and analytical examination to patent applications

• Reviewed patent applications for compliance with patent laws and regulations

• Determined the scope of claimed inventions

• Researched relevant technologies and compared prior inventions with claimed inventions

• Wrote final opinions with advice about the technical and legal requirements for claimed inventions

• Promoted to GS-13 in 2021

Amano Cincinnati, Inc July 1998 – August 2000

Anaheim, California

Title: Project Lead/Technical Support Engineer

• Provided in house and field technical support to customers

• Installed network based time and attendance recording systems

• Oversaw sales demonstrations and provided technical support to sales personnel

• Tested, troubleshot, and repaired complex systems using diagnostic equipment and software testing

• Ensured conformance of time stamping equipment by operational and fault isolation on systems and related hardware

• Actively participated in Quality/Manufacturing meetings with Technical Supervisor and Branch Manager

• Generated and documented daily project status reports United Parcel Service August 1994 – July 1998

Ontario, California

Title: Sorter

• Assisted in supervising sort area

• Sorted letters and parcels by zip code

• Loaded and unloaded trucks

References available upon request

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