System Administrator Technical Support

Thierry Ebonlo

aduu00@r.postjobfree.com

Tel: 202-***-****

Linux (RHEL) CENTOS, VMware, AWS, SYSTEM ADMINISTATOR Professional Summary

Innovative, fast learner, people person and dedicated Linux Administrator seeking to utilize and optimize my skill and experience in a challenging IT environment. Specialize in systems building, monitoring, analyzing, diagnosing, technical support, testing, Security implementation and maintaining of data center infrastructures. Active communicator with exceptional technical support to end-user.

EDUCATION & CERTIFICATION:

• Bachelor’s Degree - University of Buea.

WORK EXPERIENCE

Linux System Administrator

IT Solutions Inc, Manassas VA.

September 2019 to Present

• Support of RHEL 6/7 that includes installation, testing, and troubleshooting both physical and virtual server issues.

• Participate on monthly patching using RedHat Satellite.

• Built new Linux virtual Machines by cloning on VMware Client 6.4.

• Monitor and troubleshoot system issues including storage/network related problems.

• Manage upgrades/patches of Linux systems.

• Strong understanding in TCP/IP, DNS, FTP, NFS, NTP and SSH

• Server racking, cabling and server built (kickstart, KVM)

• Perform regular security hardening.

• Administer user accounts enforcing enhanced security passwords.

• Using Kickstart to build physical host and make sure security policies are apply based on company policies.

• Verify all necessary cron job are applying for smooth system automation

• Follow up on all feedback from customers to ensure customer satisfaction.

• Administration, package installation, configuration of RHEL 6/7

• Created disk partition, volume groups and Logical volume using LVM.

• Used RPM and YUM for package management

• Creating new file systems and mount them appropriately.

• Participate on day to day system monitoring.

• Jira ticketing tool for creating and tracking tickets.

• Documentation using Confluence.

• Installing and configuring Apache and supporting them on Linux production servers.

• Making sure all Server are synchronized with NTP server.

• Familiar in LDAP client setup and administration.

• Troubleshooting Linux network, security related issues, filter packets using tools such as iptables, firewall, and TCP wrappers.

• Creating and Managing Users / Group accounts and setup a user's work environment.

• Monitoring the File System, CPU load for better system performance.

• Working closely with developers making sure all necessary applications are running properly

Operational Support

IT Solutions Inc, Manassas VA

May 2017 to August 2019

• Work closely with various IT departments.

• Responsible for tracking alerts or request from emails/Zabbix and take adequate action or escalations when required

• Interact with both technical and non-technical users.

• Using AWS CloudWatch for day to day systems and resources monitory.

• Used of in-house build applications to help support deployment.

• Able to identify and fixed different issues using various in-house build tools.

• Provide updates and policy changes as required

• Add/remove/modify users and grant privileged access to various

• Provide system statistic before and after any maintenance or deployment.

• Take complete ownership of the system and hold developers accountable after any deployments.

REFERENCES

Provided upon request

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