Lynn
Coleman
Minneapolis, MN 55407
************@*****.***
OBJECTIVE
To seek a position as where I can incorporate
exceptional clerical skills and wealth of experience to support the overall growth/success of your organization. EXPERIENCE
Access Patient Specialist; Allina Uptown Clinic
Minneapolis, MN – 2018 – Present
Responsibilities:
● Greet patients, collect demographic and
Insurance information. Document issues and
resolutions in Excellian Account
● Complete eligibility query using electronic
sources or phone
● Explain co-pays, coinsurance and deductible
and collect on financial obligation owed at time
of service.
Specialist; Minneapolis Public Schools
Minneapolis, MN —1998-6/13/2015
Responsibilities:
● Answering phones and handling the switchboard
● Greeting parents, students and staff
● Coordinating messenger service
● Receiving, sorting and distributing incoming mail
● Monitoring incoming emails and answer or
forward as required
● Preparing outgoing mail for distribution
● Faxing, scanning and copying of documents
● Maintaining office filing and storage systems
● Updating and maintaining databases such as
mailing lists, contact lists and client information
● Retrieving information when requested
● Coordinating and maintaining staff administrative records such as staff parking, staff phones and
company credit cards
● Typing documents, reports and correspondents
● Assisting with event planning and
implementation
●
Clerk Typist 2; Administrative Support,
Minneapolis Public Schools
Minneapolis, MN — 2008-2009
Responsibilities:
● Keeping track of attendance and implementing
receptionist duties
● Answering telephones
● Office work such as filing of documents, typing, writing etc.
● Greeting parents, students and visitors.
● Registration and intakes
● Sap
● Discovery
● Budget work
● Troubleshooting
Secretary, Office Specialist,
Marketing/Advertising; Diva Rags & Suave
Clothing
Minneapolis, MN— 1999-Present (On call)
Responsibilities:
● Served as a receptionist and answered
incoming phone calls and messages.
● Preparing daily reports using Microsoft Words
for Windows and Quickbooks.
● Logging, retrieving and filing of important
documents pertaining to the business.
● Typing expense reports, purchase orders and
recorded and distributed petty cash.
● Distributing, compiling and printing various
reports.
● Marketing and Advertising products and
services for ‘Diva Rags’.
● Responsible of daily operations.
EDUCATION
Minneapolis Community and Technical College
A.A. Degree/Business — 1976-1978
University of Minnesota
College of Liberal Arts —1978-1979
SKILLS
● Typing speed of 85 w.p.m.
● Familiar with the demographics of the
neighborhood and the importance of helping
members of the community find employment,
respources, assistance, etc.
● Experience with Microsoft Word, Excel,
database software and due processing.
● Exceptional Vocabulary, Spelling and
Punctuation.
● Great work ethic, on time, punctual and team
player.
● I am involved with Community Outreach and
establishing relationships with local agencies in
an effort to serve the youth as well as their
parents.
● Able to maintain complex records and reports.
● Able to work independently with minimum
instruction.
● Ability to maintain and establish good working
relationships.
REFERENCES
Available upon request.