Administrative Assistant Customer Service

DEBORAH HENDRON

*** ******* **, *** ****, IL ****0 · 815-***-****

*********@*****.***

EXPERIENCE

JANUARY 2022 – JANUARY 2023

LOCATE COORDINATOR, ALDRIDGE ELECTRIC

• Set up locate tickets for all 50 states on the 811websites 5 to 50 per day

• Maintained all job tickets daily using Excel Spreadsheets

• Extended or Expired 300 to 500 tickets per week ch20 to 100 per day

• Resolved issues and or questions from PM and locating Utilities on jobs JANUARY 2020 – JANUARY 2022

PROJECT ASSISTANT, STRAY VOLTAGE, LLC

• Managed and maintained records for 2 project managers.

• Maintain job folders for all projects.

• Project/Job maintenance includes:

• Upload newly awarded job information into Buildertrend and Dropbox software (creating a job folder).

• Obtain electrical permits

• Scheduling/ordering site needs - porta johns, dumpsters, delivery, and pickup

• Obtain general contractor licensing or registrations where needed for proper jurisdictions Obtain building permits and schedule job inspections across multiple states and jurisdictions

• Schedule locates for underground lines

• Build, maintain, and distribute Close Out Packages (COP).

COPs contain various jobsite photos, meter installations, breaker installations, U/G conduit installations, foundation pours, pre and post construction notes/documents/ tape-drop photos, various inspections at all stages of job phases)

• Conduct various daily administrative office responsibilities (dictate and maintain meeting notes from daily status updates for 4 GCS, obtain proper documentation for POS, CORs, NTP for each job to proceed).

• Attend daily meetings, taking minutes at meetings, daily schedule update conference calls

• Obtain COI's, Bonds, Surety Bonds, Continuation Bonds, Riders for jurisdictions where required

• Maintain/Update Job Tracker, Weekly Crew Schedule

• Certifications-CPR/First Aid, RF Awareness Training, Forklift Trained 2011 – 2019

CASH APPLICATION SPECIALIST, OPTION CARE HEALTH CARE Applying payments to patient accounts, Intake information on patients, setting up patient accounts verifying insurance information, scanning documents into patient accounts, into MRO, Emphsys, running daily reports in cash pro, Smartpay, ZirMed, setting up daily worksheets, balancing daily posting, running BI reports, customer service

2

1997 – 2011

ADMINISTRATIVE ASSISTANT / OFFICE MANAGER, ANDERSON UNDERGROUND, INC Payroll, Customer Service, Union reports, Certified Payroll, Maintaining employee files, payroll deductions, withholding orders, garnishments, all payables/receivables, Maintaining petty cash drawer, ordering supplies, answer phones, mail distribution, waivers, maintain job files, setting up new jobs, ordering permits setting up locates, maintained insurance for all vehicles, applying payments to invoices, make travel arrangements, Setting up Bid proposals, Requesting Contract & Performance Bonds for bid proposals, Updating and requesting new Certificates of Insurance for all jobs, ordering permits, setting up J.U.L.I.E locates, Answering phones, ordering supplies, distributing mail, sending out fed ex/ups mail and packages EDUCATION

ASSOCIATE, TRITON COLLEGE

SKILLS

• Excel, Outlook, Quick Books, Publisher, MS Office Suite, MS Word, BuilderTrend, DropBox

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