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EDMUND WILSON III

Contact: (***) *** – **** Email: adutx2@r.postjobfree.com

Leadership and Organizational Development Specialist PROFESSIONAL PROFILE

Successful Organizational Leader with experience in process improvement, strategic planning, and leadership training & development. Extensive knowledge of leading cross functional teams to deliver strategies that influence organizational change while driving growth and impact. Proven track record designing and implementing programmatic initiatives that align with core company vision, values, and goals.

KEY STRENGTHS

Program Design & Implementation Community Strategy Development Project Management Facilitating Connections & Partnerships Leadership Training & Development Budget & Financial Management Community Advocacy & Engagement Oral & Written Communication Needs & Growth Analysis Policy & Guideline Development Program & Event Planning Data Collection & Analysis Conflict Resolution Measurement, Benchmarking, & Reporting Consulting Content Strategy Development

Influencing & Negotiation Executive Coaching & Mentoring RESULTS – DRIVEN CAREER HIGHLIGHTS

Partnership Engagement: Lead ongoing cultivation, solicitation, and stewardship strategies to engage multifaceted corporate partners that prioritize community impact, workforce readiness, and job access. Partners include Greater Cleveland Food Bank, Children’s Defense Fund, PNC Bank, Verizon, and Google Program Development: Conceptualized and implemented training frameworks to align with Company Partner curricula; curriculum partners included: Grow with Google and Oswald Workforce Cooperative Fundraising: Secured $152,000 in financial support for Children’s Defense Fund program focused on out- of-school learning and enrichment; $477,000 in financial support for on-going workforce development and job skills training programs for adult learners

Board Membership: Currently serve on the Strategic Planning Board, Greater Cleveland Food Bank and Climate Action Advisory Board, City of Cleveland

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EDMUND WILSON III

Contact: (216) 276 – 8462 Email: adutx2@r.postjobfree.com EDUCATION & CERTIFICATES

Master of Arts Degree in Christian Studies, Ashland Theological Seminary (2019) Associate Degree in Information Technology, Colorado Technical University (2011) Community Development Practioner (2022)

Strengths Deployment Inventory (SDI) Facilitator (2022) IT Technical Support Professional Certification, Google (2018) IC3 Digital Literacy Certification, Certiport (2017) RELEVANT WORK EXPERIENCE

Program Director, 2017 – 2022

Olivet Housing & Community Development Corporation, Cleveland, Ohio

● Partnership Engagement: Lead partnerships with mission-oriented community organizations, efforts lead to improved communication and stronger relationships between local and national partners

● Relationship Building: Create effective educational programs and trainings spurring increased support and collaboration with other community organizations to broaden community engagement and reach

● Community Impact: Build organization’s brand awareness in the community with focus on outreach, exposure, and credibility through workshops and trainings; Achieved 76% employment rate and 82% retention rate for program participants

● Strategic Planning: Develop executive level missions and goals into operational plans with clear benchmarks and annual objectives

● Course Instruction: Conceptualized and implemented training frameworks & curricula to align with Company Partner goals

Additional Technical Skills Used:

● Technical Support

● Tool evaluation and recommendation

● System Administration

● Client database management

● Data collections and analysis

● Web design and online platform management

● Remote communication portals (i.e., Teams, Slack, G Suite, Adobe Creative Suite, Dropbox) 3

EDMUND WILSON III

Contact: (216) 276 – 8462 Email: adutx2@r.postjobfree.com Department Supervisor, 2005 – 2016

United States Postal Service, Solon Ohio Branch

● Process Improvement & Training: Implemented new digital scanning equipment, delivery tracking process from headquarters, multi-site program implementation

● Human Resources: Trained new employees, managed schedules & workflow, and assess performance metrics to achieve or exceed company goals

● Risk Management & Compliance: Analyzed and resolved consumer complaints leading to consistently satisfied customers

● Organizational Management: Planned and attended daily, weekly, and monthly meetings with Senior Management to resolve performance deficiencies High-risk Account Manager, 2000 – 2005

Bank of America (Formerly MBNA America), Cleveland, Ohio

● Financial Services: Manage the creation, implementation and validation of various collections strategies including, but not limited to risk segmentation, contact optimization, and financial return optimization

● Compliance: Create, execute, and document due diligence to ensure compliance of department

● Organizational Leadership: Provide leadership on departmental initiatives to enhance collection results and portfolio performance; Consistently achieved 86% success rate with collection accounts