Zeidi Hardwick
Conroe, TX *****
*************@*****.***
• Excellent customer service skills
• Demonstrate strong written and oral communication skills
• Clearly communicate verbally, in writing and read in English
• Work flexible schedule, including evenings and weekends
• Display professionalism in both work ethic and appearance Authorized to work in the US for any employer
Work Experience
Medical Screener/ DFT
Octapharma Plasma - Conroe, TX
February 2022 to October 2022
• Register new and current plasma donors
• Conduct basic screening procedures (e.g. reviewing health related documents, taking vital signs and performing finger sticks)
• Maintain compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines
Leasing Professional
REV Lmc - Houston, TX
June 2021 to November 2021
• Create positive, welcoming, supportive environment for resident, visitors and community associates
• Assist with development and implementation of resident services programming
• Utilize maintenance software program to enter in and track service requests
• Assist in attracting, screening, and selecting prospective residents in accordance with federal, state, governing program laws and regulations utilizing the set Resident Selection Criteria
• Lease renewal process
• Determine the needs of prospective residents
• Prepare lease packages
• Collect late rents and other monies due to the property
• Move-in and move-out process
• Answer the telephone and greet prospective residents and residents in a pleasant and positive manner. Respond to incoming calls from the corporate office or those related to the operation of the property.
• Contact all guests by phone and/or email within 24 hours or less of their initial visit Call Center Representative
CISD - Conroe, TX
August 2020 to January 2021
• Answer incoming calls and provide assistance as needed.
• Handle questions and requests that fall within level of responsibility.
• Access automated Transportation routes and reports to provide route information as appropriate.
• Assist in checking routes for various reasons such as time schedules, mileage, road conditions, new addresses, etc.
• Assist in radio dispatching to bus drivers.
• Efficiently and effectively maintain a call log for each call received.
• Maintain excellent attendance.
• Maintain confidentiality of information.
• Data entry
• Make copies
• Typing
Customer Servie Representative
Family Dollar - Conroe, TX
August 2019 to October 2019
• Count till at start of shift
• Cashier
• Assist customer in locating items
• Restock shelves
• Recovery
• Sweep and mop store
• Count till at end of shift
Education
Diploma in General Studies
Shepherd High School
August 2003 to May 2007
Skills
• Data Entry (Less than 1 year)
• Filing (Less than 1 year)
Languages
• Spanish - Intermediate
Additional Information
Drivers License
Clean Driving Record